e. Acceptable Conditions of Work

Wage and Hour Laws: As of October 1, the national minimum monthly wage exceeded the poverty line.

The law establishes a standard workweek of 40 hours and provides for at least one 24-hour rest period per week. The law provides for mandatory overtime and nine days of holiday pay and restricts overtime to 10 hours a week, with a maximum of 180 hours of overtime each year.

The State Labor Inspection Department at the Labor and Social Welfare Ministry was responsible for the enforcement of wage and overtime laws. Authorities effectively enforced minimum wage and overtime laws, and penalties for violations were commensurate with those for other similar crimes. In June 2020 Labor and Social Protection Minister Iryna Kastevich noted that the ministry was monitoring companies and organizations for compliance with employee dismissal regulations during COVID-19. Kastevich reported the volume of total working hours fell following the start of the pandemic, as employers attempted to keep workers employed by shortening working hours or placing persons on leave. Government COVID-19 support reportedly largely went to state enterprises, which received financial support such as loans, rather than to workers or the private sector.

Occupational Safety and Health: The law establishes minimum conditions for workplace safety and worker health, but employers did not always follow the standards or require workers to wear minimal safety gear.

The State Labor Inspection Department at the Labor and Social Welfare Ministry is responsible for workplace safety and worker health. The state labor inspectorate lacked authority to enforce employer compliance and often ignored violations. Although inspectors could make unannounced inspections and initiate sanctions, the number of inspectors was insufficient to enforce compliance.

The law provides workers the right to remove themselves from situations that endanger health or safety without jeopardizing their employment. According to the State Labor Inspection Department of the Labor and Social Welfare Ministry, employees have the right to refuse to perform work if they are not provided with personal protective equipment that directly ensures labor safety. The list of required personal protective equipment was approved by the ministry. In order to refuse to perform assigned work due to a lack of equipment, an employee must inform the employer or an authorized official of the reasons for refusal in writing.

According to the most recent data available, authorities reported 2,042 workplace injuries and 141 deaths in 2019, compared with 2,115 injuries and 144 deaths in 2018.

The same inspectors who have authority over wage and working hour laws are also responsible for enforcing occupational safety and health laws. The State Labor Inspection Department maintained labor hotlines for each region and also provided separate contact details for matters associated with labor inspections, labor protection, and labor violations. The department also maintained a hotline for problems involving the illegal dismissal of workers. The government did not effectively enforce occupational safety and health laws. Penalties for violations were not commensurate with those for other similar crimes.

Informal Sector: Independent experts reported the informal economy constituted up to 30 percent of the total economy, which had a workforce of 4.3 million persons. Labor law does not cover informal workers.

e. Acceptable Conditions of Work

Wage and Hour Laws: According to the Ministry of Employment, Labor Productivity, and Skills Development, the minimum hourly wage for full-time labor in the private sector was determined by sector. The minimum wage for all sectors was higher than the official estimate of the poverty income level. Formal-sector jobs generally paid well above minimum wage.

The law permits a maximum 48-hour workweek, exclusive of overtime, which is payable at one-and-a-half times the base hourly rate. In May the government froze payment for overtime work of public servants as a measure to address a budget shortfall during the COVID-19 pandemic. According to union representatives, some workers were required to perform overtime duties without compensation.

Occupational Safety and Health: There were limited occupational safety and health (OSH) requirements. The government’s ability to enforce OSH legislation remained limited due to inadequate staffing and lack of clear ministerial jurisdictions. Inspectors did have authority to conduct unannounced inspections and could demand that an employer suspend the use of hazardous materials or equipment. Inspectors could not initiate sanctions on their own but could require employers to meet in a public office to discuss matters. The government curtailed inspections because of the pandemic and health restrictions on movement to the pandemic.

The law provides protection against termination for workers who verbally complain regarding hazardous conditions, but no specific provisions in the law allow workers to remove themselves from situations that endanger their health or safety without jeopardizing their employment. There were no figures available on the number of industrial accidents during the year that caused the death or serious injury of workers. The Ministry of Employment, Labor Productivity, and Skills Development is responsible for enforcing wage, hour, and OSH standards, but the number of inspectors was not sufficient to effectively enforce the law. Penalties were not commensurate with those for similar crimes.

Informal Sector: The August 2020 National Informal Sector Recovery Plan estimated that the country had approximately 190,000 informal workers who contributed approximately 5.3 percent of all economic activity. Informal work sectors included wholesale and retail trade (45 percent), manufacturing (15 percent), and construction of buildings (12 percent). More women and young persons worked in the informal sector. Some workers in the informal sector received only housing and food, particularly in the agricultural and domestic service areas. Wages in the informal sector were frequently below the minimum wage. Informal-sector workers generally were covered by the same legal protections available to formal-sector workers, but enforcement in the informal sector was rare.

Foreign migrant workers were vulnerable to exploitative working conditions like working excessive hours or having their wages withheld, mainly in domestic labor.

e. Acceptable Conditions of Work

Wage and Hour Laws: The government sets a monthly minimum wage for government employees and public-sector workers, which is above the poverty line. The law stipulates a maximum 48-hour workweek for the public and private sectors and provides for premium pay for overtime and work on rest days and national holidays. The law prohibits excessive compulsory overtime. According to labor rights organizations, the government implemented the minimum wage for public-sector workers but applied it only to direct government employees and included benefits and bonuses in calculating total salaries. For government employees and public business-sector workers, the government also set a maximum wage limit per month. The government sets worker health and safety standards, for example, by prohibiting employers from maintaining hazardous working conditions. The law excludes agricultural, fisheries, and domestic workers from regulations concerning wages, hours, and working conditions.

The law does not require equal pay for equal work. Penalties for violating laws on acceptable conditions of work were not commensurate with crimes such as fraud, which are punishable by imprisonment.

Occupational Safety and Health: Occupational safety and health standards were not always appropriate for the main industries, such as agriculture, manufacturing, and services. The Ministry of Manpower is responsible for enforcing labor laws and standards for working conditions. The government did not effectively enforce the law. Penalties for violations included imprisonment and fines, but they were not effectively enforced. It was unclear whether such penalties were commensurate with laws such as negligence. Labor inspectors have the authority to make unannounced inspections and initiate sanctions.

By law workers may remove themselves from situations that endanger health or safety without jeopardy to employment, although authorities did not reliably enforce this right. Little information was available on workplace fatalities and accidents. Responsibility for identifying unsafe situations remains with occupational safety and health experts and the employer and not the worker.

On November 10, the medical syndicate announced that approximately 633 doctors had died of COVID-19 since March 2020. According to media reports, laborers in some remote areas worked in extremely dangerous environments. In March, 20 persons were killed (and 24 others injured) when a fire broke out in a garment factory north of Cairo. In the following month, approximately eight individuals died (with two others injured) when a 10-story building housing a garment factory collapsed. On August 14, five persons were killed in an oil refining plant in the Abu Rawash Industrial Zone. Local media reported the arrest of the plant owners by authorities following an investigation, which revealed that the plant had been operating unlicensed and illegally for four years. In North Sinai workers’ movements were restricted by local government-established curfews and checkpoints run by both the military and nonstate armed groups in the area due to the military’s campaign against militants.

The government provided services, such as free health care, to all citizens, but the quality of services was often poor. Other benefits, such as social insurance, were available only to employees in the formal sector. Many private-sector employers reportedly required workers to sign undated resignation letters as a condition of employment, which the employers could use to terminate employees at will. On June 18, the minister of manpower utilized an emergency fund created to pay workers’ wages in the event of economic hardship to assist 257 workers of the Egyptian Company for Modern Food Industries.

Informal Sector: The Ministry of Manpower did not attempt to apply labor standards to the informal sector. Many persons throughout the country faced poor working conditions, especially in the informal economy, which employed up to 40 percent of workers, according to some estimates. According to the Central Agency for Public Mobilization and Statistics, approximately 11.9 million of the 25.7 million workers in the labor force did not have formal contracts with employers and were categorized as “informal” workers. Obstacles to improving working conditions in both the private sector and informal sector included uneven application or lack of regulations and restrictions on engaging in peaceful protests as a means of negotiating resolutions to workplace disparities. Domestic workers, agricultural workers, workers in rock quarries, and other parts of the informal sector were most likely to face hazardous or exploitative conditions. There were reports of employer abuse of citizen and undocumented foreign workers, especially domestic workers, particularly Sudanese and other sub-Saharan Africans.

e. Acceptable Conditions of Work

Wage and Hour Laws: State government laws set minimum wages and hours of work. The daily minimum wage varied but was more than the official estimate of poverty level income. State governments set a separate minimum wage for agricultural workers. Laws on wages, hours, and occupational health and safety do not apply to the large informal sector.

The law mandates a maximum eight-hour workday and 48-hour workweek as well as safe working conditions, which include provisions for restrooms, cafeterias, medical facilities, and ventilation. The law mandates a minimum rest period of 30 minutes after every four hours of work and premium pay for overtime, but it does not mandate paid holidays. The law prohibits compulsory overtime and limits the amount of overtime a worker may perform. Occupational safety and health standards set by the government were generally up to date and covered the main industries in the country.

State governments are responsible for enforcing minimum wages and hours of work. The number of inspectors generally was insufficient to enforce labor law. Inspectors have the authority to make unannounced inspections and initiate sanctions. State governments often did not effectively enforce the minimum wage law for agricultural workers.

To boost the economy following the COVID-19-induced lockdown, many state governments relaxed labor laws to permit overtime work beyond legislated limits. The state governments of Uttar Pradesh and Gujarat passed executive orders to suspend enforcement of most labor laws for a period of up to three years to promote industrial production.

Occupational Safety and Health: Federal law sets safety and health standards. State governments enforced additional state-specific regulations. Enforcement of safety and health standards was poor, especially in the informal sector, but also in some formal-sector industries. Penalties for violation of occupational safety and health standards were commensurate with those for crimes such as negligence.

Small, low-technology factories frequently exposed workers to hazardous working conditions. Undocumented foreign workers did not receive basic occupational health and safety protections. In many instances workers could not remove themselves from situations that endangered health or safety without jeopardizing their employment.

On February 23, two workers were killed, and 26 others injured in a blast at the United Phosphorous Limited plant in Jhagadia, Gujarat. State authorities shut down the plant following the blast.

On June 7, a fire at the SVS Aqua Technologies chemical plant near Pune in Maharashtra killed 18 persons. Preliminary investigations revealed that flammable materials had been stored in the plant without following prescribed safety norms. On June 8, police arrested the factory director on charges of culpable homicide not amounting to murder and subsequently released him on bail. In March, Geneva-based IndustriALL noted high accident rates continued in factories, chemical plants, and mines. According to IndustriALL, the 14 accidents reported during the year resulted in 42 workers’ deaths and approximately 100 workers being injured.

Informal Sector: Violations of wage, overtime, and occupational safety and health standards were common in the informal sector. The World Bank reported most of the labor force is employed in the informal sector. A report issued by the State Bank of India in October estimated the size of the informal sector was more than 52 percent of the total labor sector, but other estimates placed the percentage much higher. On August 26, the Ministry of Labor and Employment launched the e-Shram portal to develop a national database of unorganized workers including migrant workers, construction workers, and gig and platform workers. The portal will facilitate the extension of social-sector benefits to workers in the unorganized sector. More than 30 million unorganized workers registered on the portal as of October 8, nearly half of them women.

According to the World Bank’s Shifting Gears: Digitization and Services-Led Development report, low-skilled and urban workers faced the brunt of employment shocks due to the second wave of COVID-19, and their earnings have yet to return to 2019 levels. In December 2020 a World Bank economist for South Asia and other experts noted more than 44 percent of the country’s informal workers were unemployed in April 2020. In 2020 the International Labor Organization connected the high rate of informal work to a low level of education and skill levels of the overall workforce. Within the informal sector, casual or temporary wage workers were more likely to lose employment than self-employed workers, regardless of industry, location, education, or caste.

e. Acceptable Conditions of Work

Wage and Hour Laws: Minimum wages varied throughout the country since provincial governors had authority to set a minimum wage floor and district heads had authority to set a higher rate. Minimum wages were above the official poverty line.

Most workers are not covered by the minimum wage laws. Government regulations exempt employers in certain sectors, including small and medium enterprises and labor-intensive industries such as textiles, from minimum wage requirements. Implementing regulations issued from February to April for the 2020 Omnibus Law require that sectors exempt from minimum wage rules should pay workers at least 50 percent of the average public consumption or 25 percent above the poverty level of their province. The new regulations also make part-time workers eligible for hourly wages.

For certain sectors, the overtime rate for work in excess of a 40-hour workweek was 1.5 times the normal hourly rate for the first hour and twice the hourly rate for additional overtime, with a maximum of four hours of overtime per day and a maximum of 18 hours per week. The 2020 Omnibus Law allows certain businesses that require temporary employees to be exempt from the 40-hour workweek. According to the February implementing regulation related to this provision, the sectors exempt from the 40-hour workweek include, but are not limited to, energy and natural resources, mining, natural gas and oil, agribusiness, and fisheries.

Occupational Safety and Health: The law requires employers to provide a safe and healthy workplace and to treat workers with dignity and provides appropriate standards for the main industries. Workers may remove themselves from situations that endanger health or safety without jeopardy to their employment.

There were no reliable national estimates for workplace deaths or injuries. Unions continued to urge the government, especially the Ministry of Manpower, to do more to address the country’s poor worker safety record and lax enforcement of health and safety regulations, particularly in the construction sector. NGOs and unions reported that many businesses continued to operate in defiance of government lockdown orders, at times resulting in COVID-19 outbreaks. In August the Ministry of Manpower released guidance for business-labor relations during the pandemic and items that should be covered in collective labor agreements to avoid disruptions and disputes.

Local officials from the Ministry of Manpower are responsible for enforcing minimum wage, work hours, and health and safety regulations. Penalties for violations include fines and imprisonment (for violation of the minimum wage law), which were generally commensurate with those for similar crimes. Government enforcement was inadequate, particularly at smaller companies, and supervision of labor standards was not fully enforced. Provincial and local officials often did not have the technical expertise needed to enforce labor law effectively. Inspectors have the authority to make unannounced inspections and can initiate sanctions in the formal sector. The Ministry of Manpower employed 1,352 labor inspectors in 2020 and allocated IDR 191 billion ($13.3 million) for the labor inspections, down from IDR 231 billion ($16.1 million) in 2019. The number of inspectors was inadequate to enforce compliance.

Informal Sector: Authorities enforced labor regulations, including minimum wage regulations, only for the estimated 43 percent of workers in the formal sector. Workers in the informal sector did not receive the same protections or benefits as workers in the formal sector, in part because they had no legal work contract that labor inspectors could examine. The law does not mandate that employers provide domestic workers with a minimum wage, health insurance, freedom of association, an eight-hour workday, a weekly day of rest, vacation time, or safe work conditions.

Plantation agriculture workers often worked long hours without government-mandated health insurance benefits. They lacked proper safety gear and training in pesticide safety. Most plantation operators paid workers by the volume of crop harvested, which resulted in some workers receiving less than minimum wage and working extended hours to meet volume targets.

Gig workers were not protected under wage, work hours, and occupational safety and health regulations. This led to several large work stoppages by gig workers. For example, on April 6, approximately 1,000 Shopee Express couriers conducted a one-day work stoppage in Bandung following a cut in their pay that meant drivers would earn less than the minimum wage. In June drivers at GoKilat and LalaMove held two major work stoppages related to working conditions.

e. Acceptable Conditions of Work

Wage and Hour Laws: The law provides for a national minimum wage, per month, which is above the individual poverty line. Penalties were not commensurate with those for similar crimes, such as fraud. A January increase in the minimum wage excluded migrant workers.

The law sets a workweek of 48 hours and requires overtime pay for hours worked in excess of that level. Because there was no limit on mutually agreed overtime, the Ministry of Labor reportedly permitted employees in some industries, such as the garment sector, to work as many as 70 to 75 hours per week, and observers reported many foreign workers requested overtime work. NGOs reported some instances of forced overtime. As part of the 2020 COVID-19 pandemic response, the government announced policies for remote work, reduced wages, and suspension of operations for private-sector companies. The policies included permission for employers to reduce workers’ salaries up to 50 percent in cases where employees could not report to work. As of August the Ministry of Labor received 13,651 employee complaints regarding policies designed to ease the impact of government public health measures on employers.

Employees are entitled to one day off per week. The law provides for 14 days of paid sick leave and 14 days of paid annual leave per year, increasing to 21 days of paid annual leave after five years of service with the same firm. Workers also received additional national and religious holidays designated by the government. The law permits compulsory overtime under certain circumstances, such as conducting an annual inventory, closing accounts, preparing to sell goods at discounted prices, avoiding loss of goods that would otherwise be exposed to damage, and receiving special deliveries. In such cases actual working hours may not exceed 10 hours per day, the employee must be paid overtime, and the period may not last more than 30 days.

Occupational Safety and Health: Occupational safety and health standards were appropriate for the main industries in the country, and employers were required to abide by all occupational health and safety standards set by the government. However, enforcement was inconsistent. The law requires employers to protect workers from hazards caused by the nature of the job or its tools, provide any necessary protective equipment, train workers on hazards and prevention measures, provide first aid as needed, and protect employees from explosions or fires by storing flammable materials appropriately. Responsibility for identifying unsafe situations remains with the Ministry of Labor’s occupational safety and health experts and not the worker. The law provides workers the right to remove themselves from a hazardous workplace without jeopardizing their employment.

The Ministry of Labor is responsible for enforcement of labor laws and acceptable conditions of work. The government did not effectively enforce occupational safety and health laws. Penalties for violations were not commensurate with those for crimes like negligence. Labor inspectors did not regularly investigate reports of labor abuses or other abuses of domestic workers in private homes, and inspectors cannot enter a private residence without the owner’s permission except with a court order. Employees may lodge complaints regarding violations of the law directly with the Ministry of Labor or through organizations such as their union or the NCHR. The NCHR reported receiving 12 complaints related to labor disputes through November. The ministry opened an investigation for each complaint.

Wage, overtime, safety, and other standards often were not upheld. Some foreign workers faced hazardous and exploitative working conditions in a variety of sectors. Authorities did not effectively protect all employees who attempted to remove themselves from situations that endangered their health and safety. Labor organizations reported that female citizen workers were more likely than men to encounter labor abuses, including wages below the minimum wage and harassment in the workplace.

The government requires garment-exporting manufacturers to participate in the Better Work Jordan (BWJ) program, a global initiative by the ILO and the International Finance Corporation to improve labor standards. All factories required by the government to join BWJ were active members of the program. BWJ expanded its program during the year to include export factories in the plastics, chemicals, and industrial engineering sectors.

In the garment sector, foreign workers were more susceptible than citizens to dangerous or unfair conditions. BWJ stated that reports of coercion decreased during the year. Indebtedness of foreign garment workers to third parties and involuntary or excessive overtime persisted. While the law sets the minimum wage, a substantial portion of the standard monthly minimum wage for foreign workers in the garment industry was used to pay employment placement agencies for food, accommodation, and travel for workers from their home countries, according to an international NGO. In January BWJ launched a two-year initiative to improve the mental health of factory workers in the garment sector, a matter NGOs had raised during 2019 collective bargaining agreement discussions, by training medical providers and Ministry of Health staff who treat factory workers.

Informal Sector: The Ministry of Labor did not consistently inspect and monitor all workplaces or apply all the protections of the labor code for vulnerable workers such as domestic and agricultural workers. Authorities were hampered by barriers to the inspection of homes where domestic workers lived. Labor organizations stated that many freelancing agricultural workers, domestic workers, cooks, and gardeners, most of whom were foreign workers, were not enrolled for social benefits from the Social Security Corporation because only salaried employees were automatically enrolled, and optional enrollment was limited to citizens. Domestic workers face discrimination by nationality in their wages. Although the law was amended in 2008 to extend certain rights to domestic and agricultural workers, the law required that each group be covered by its own legislation.

In June 2020 the Ministry of Labor shut down two textile factories in the town of Karak following complaints of poor working conditions and maltreatment of employees; as of September the two factories remained closed pending court rulings. The 1,500 Jordanian employees of these factories were being paid via a social security program to ease the impact of COVID-19 on the private sector, while 230 Burmese workers were waiting to be deported or relocated to other factories.

On March 14, the government approved a new law to regulate the agricultural sector, preserve workers’ rights, protect against discrimination, and provide workers with coverage under the Social Security Law. For the first time, the law also gives agricultural workers the right to file lawsuits and submit complaints to labor inspectors, have access to the courts, and be exempt from work- or residency-permit fees. Local NGOs said the bylaw fell short of expectations, particularly because it did not address work permits for migrant workers, who make up most of the sector’s workforce. Other NGOs criticized the absence of provisions on maternity leave, childcare, and equal health insurance for female workers in the informal sector. The law does not require farms with three or fewer workers to enroll employees in social security.

Employers reportedly subjected some workers in the agricultural sector, the majority of whom are Egyptians, to exploitative conditions. According to a domestic NGO, agricultural workers usually received less than the minimum wage. Some employers in the agricultural sector confiscated passports. Egyptian migrant workers were also vulnerable to exploitation in the construction industry, where employers usually paid migrant workers less than the minimum wage and failed to uphold occupational health and safety standards.

Domestic workers often faced unacceptable working conditions, working long hours without holidays or days off during the week and not being paid on time. NGOs report employers regularly confiscate passports and other documents. While domestic workers could file complaints in person with the Ministry of Labor’s Domestic Workers Directorate or the PSD, many domestic workers complained there was no follow-up on their cases. The CTU operates a 24-hour hotline, with limited translation capabilities. From January through August, the Ministry of Labor referred 29 cases to the CTU; 104 workers were placed in shelters.

Advocates reported that migrant domestic workers who sought government assistance or made allegations against their employers frequently faced counterclaims of criminal behavior from the employers. Employers could file criminal complaints or flight notifications with police stations against domestic workers. Authorities waived immigration overstay fines for workers deported for criminal allegations or expired work permits. Most fleeing domestic workers reportedly sought to escape conditions indicative of forced labor or abuse, including unpaid wages and, to a lesser extent, sexual or physical abuse. By law employers are responsible for renewing foreign employees’ residency and work permits but often failed to do so for domestic employees. NGOs reported authorities administratively detained domestic workers and other migrant workers and did not inform them of their rights or the reasons for their detention. Legal processes for migrant workers take years and translation services are minimal.

Migrant workers were disproportionately affected by the government’s COVID-19 response. Factory workers contracted the virus at higher rates due to poor health and safety standards and overcrowding, particularly those working in factories in Dalil and Aqaba. Migrant workers are excluded from government programs to offset the effects of the pandemic. Migrant workers are also vulnerable to hate speech and negative stereotypes in print, broadcast, and social media. As of September, the Hemaya online platform the government launched in 2020 to assist foreign workers with their pandemic-related difficulties had received 85,000 complaints on delayed wages and job terminations. Medium and small factories were especially affected by the pandemic; some could not meet commitments to staff, and some cancelled contracts and closed worker dormitories. The government continued its cooperation with foreign embassies to waive overstay fees for migrant domestic workers who wished to repatriate after a two-year stay in the country, a policy that greatly reduced the number of domestic workers stranded at their embassies’ shelters.

In May the Ministry of Labor began to address dormitory conditions of migrant workers in response to complaints. Officials conducted inspections, reported unlicensed dormitories to the Ministry of Justice, and coordinated with BWJ to renovate dormitories.

The informal labor market continues to be the primary sector of employment for refugees. Syrian refugees are mostly employed in the informal sector due to the limited number of “fee-free” work permits available, high annual cost of work permits for work in areas not covered in the fee-free scheme, and limited sectors in which refugees are permitted to work.

e. Acceptable Conditions of Work

Wage and Hour Laws: The legal minimum wage was last raised in 2012. In July 2020 then minister of labor Lamia Yammine requested an increase in the minimum wage to balance purchasing power and inflation, but no further action was taken. As a result of the increase in fuel prices, public and private sector employees’ daily transportation allowances were raised during the year. Public sector employees also received a one-time social assistance payment worth one month’s salary. There was no official minimum wage for domestic workers. Observers concluded that the minimum wage was lower than unofficial estimates of the poverty income level. Official contracts stipulated monthly wages for domestic workers, depending on the nationality of the worker. A unified standard contract which was registered with the DGS for workers to obtain residency granted migrant domestic workers some labor protections. The standard contract covered uniform terms and conditions of employment, but not wages for domestic workers, depending on the nationality of the worker. The law prescribes a standard 48-hour workweek with a weekly rest period that must not be less than 36 consecutive hours. The law stipulates 48 hours of work as the maximum per week in most corporations except agricultural enterprises. The law permits a 12-hour day under certain conditions, including a stipulation that overtime pay is 50 percent higher than pay for normal hours. The law does not set limits on compulsory overtime. Workers may report violations to the CGTL, Ministry of Labor, NSSF, or through their respective unions. In most cases they preferred to remain silent due to fear of dismissal. Violations of wage and overtime pay were most common in the construction industry and among migrant workers, particularly with domestic workers. Generally, penalties for violations were commensurate with those for similar crimes, such as fraud. Domestic workers are not covered by law or other legal provisions related to acceptable conditions of work. Such provisions also do not apply to those involved in work within the context of a family, day laborers, temporary workers in the public sector, or workers in the agricultural sector. In September 2020 the caretaker minister of labor signed a new standard labor contract for all domestic workers, foreign and Lebanese, to apply to all contracts signed after November 1, 2020.

Occupational Safety and Health: The Ministry of Labor sets occupational health and safety standards. Labor experts deemed Lebanon’s occupational safety and health (OSH) standards were inappropriate for the main industries in the country and noted that the government did not regularly enforce them. The country’s OSH standards do not conform with international labor standards, and the few numbers of OSH inspectors make it difficult to enforce the established measures. Some companies did not respect legal provisions governing OSH in specific sectors, such as the construction industry. The responsibility for identifying unsafe situations remains with OSH experts and not the worker based on hazards inherent to the nature of work. Penalties for violations of OSH laws were commensurate with those for similar crimes like negligence; however, in practice, employers easily avoided such penalties. While most licensed businesses and factories strove to meet international standards for working conditions with respect to OSH, conditions in informal factories and businesses were poorly regulated and often did not meet these standards. The Ministry of Industry is responsible for enforcing regulations to improve safety in the workplace. The law requires employers to implement proper safety measures and to have fire, third-party liability, and workers’ compensation insurance. The ministry has the authority to revoke a company’s license if its inspectors find a company noncompliant, but there was no evidence this occurred.

The ministry’s enforcement team handled all inspections of potential labor violations, but it suffered from a lack of staff, resources, legal tools, and political support for its work. Interference with inspectors affected the quality of inspections, and issuance of fines for violators was common. The law stipulates workers may remove themselves from situations that endanger their health or safety without jeopardy to their employment, although government officials did not protect employees who exercised this right.

Workers in the industrial sector worked an average of 35 hours per week, while workers in other sectors worked an average of 32 hours per week. These averages, however, were derived from figures that included part-time work, including for employees who desired full-time work. Some private-sector employers failed to provide employees with family and transportation allowances as stipulated under the law and did not register them with the National Social Security Fund.

Informal Sector: Migrant workers arrived in the country through local and source-country recruitment agencies. Although the law requires recruitment agencies to be licensed by the Ministry of Labor, the government did not adequately monitor their activities. The kafala system tied a foreign worker’s employment visa to a specific employer, making it difficult to change employers. In cases of employment termination, the worker would lose legal status. This discouraged many migrant workers from filing complaints. Some employers subjected domestic workers, mostly of Asian and African origin, to mistreatment and abuse, including rape. In many cases domestic workers endured long hours without vacations or holidays. Victims of abuse may file civil suits or seek other legal action, often with the assistance of NGOs, but most victims, counseled by their embassies or consulates, settled for an administrative solution that usually included monetary compensation and repatriation. During the year victims explained that, when they escaped from employers who were withholding wages, an NGO helped them file charges against their employers. Authorities commonly reached administrative settlements with employers to pay back wages or finance return to employees’ home countries, but generally did not seek criminal prosecution of employers.

In June 2020 the director general of Nigeria’s National Agency for the Prohibition of Trafficking in Persons named Lebanon among countries in which Nigerian citizens were trapped in domestic servitude. The official stated her agency had received more than 50 distress calls and collected evidence regarding cruel working conditions, unpaid salaries, 18-hour workdays, and hazardous duties. Some women were reportedly sold as slaves to third-party buyers.

Authorities typically did not prosecute perpetrators of abuse against domestic workers for reasons that included the victims’ refusal to press charges and lack of evidence. Authorities settled an unknown number of cases of nonpayment of wages through negotiation. According to source-country embassies and consulates, many workers did not report violations of their labor contracts until after they returned to their home countries, since they preferred not to stay in the country for a lengthy judicial process.

e. Acceptable Conditions of Work

Wage and Hour Laws: The minimum wage applied to both citizen and foreign workers, except for those in domestic service and the gig economy (see section 7.e., Informal Sector). Minimum wage rates varied according to location and were less than Ministry of Finance-published poverty income levels in Sabah and Sarawak states.

Working hours may not exceed eight hours per day or 48 hours per week, unless workers receive overtime pay. The director general of the Ministry of Labor may grant exceptions if there are special circumstances making the extra hours necessary.

The law protects foreign domestic workers only regarding wages and contract termination. The law excludes them from provisions that stipulate one rest day per week, an eight-hour workday, and a 48-hour workweek. Instead, bilateral agreements or memoranda of understanding between the government and some source countries for migrant workers include provisions for rest periods, compensation, and other conditions of employment for migrant domestic workers, including prohibitions on passport retention.

Occupational Safety and Health: Occupational health and safety laws cover all sectors of the economy except the maritime sector and the armed forces. The law requires workers to use safety equipment and cooperate with employers to create a safe, healthy workplace, but it does not specify a right to remove oneself from a hazardous or dangerous situation without penalty. Laws on worker’s compensation cover both local and migrant workers. In June the government expanded social security coverage to local and migrant domestic workers.

The National Occupational Safety and Health Council – composed of workers, employers, and government representatives – creates and coordinates implementation of occupational health and safety measures. It requires employers to identify risks and take precautions, including providing safety training to workers, and compels companies with more than 40 workers to establish joint management-employee safety committees.

According to Department of Occupational Safety and Health statistics, as of July, 111 workers died, 3,668 acquired a nonpermanent disability, and 140 acquired permanent disability in work-related incidents.

The Department of Labor of the Ministry of Human Resources enforces wage, working condition, and occupational safety and health standards. The government did not effectively enforce the law. The number of labor enforcement officers was insufficient to enforce compliance. Department of Labor officials reported they sought to conduct labor inspections as frequently as possible. Nevertheless, many businesses could operate for years without an inspection. Inspectors have the authority to conduct unannounced inspections and initiate sanctions.

Penalties for employers who fail to follow the law begin with a fine assessed per employee and may rise to imprisonment. Employers may be required to pay back wages plus the fine. If they refuse to comply, employers face additional fines for each day that wages are not paid. Employers or employees who violate occupational health and safety laws are subject to fines, imprisonment, or both. Penalties for violations were not commensurate with those for similar crimes.

Employers did not respect laws on wages and working hours. The Malaysian Trades Union Congress reported that 12-, 14-, and 18-hour days were common in food and other service industries. In June a court ordered Goodyear Malaysia Berhad to provide 185 migrant workers more than 5 million ringgit ($1.2 million) in unpaid wages, shift allowances, annual bonuses, and pay increases. The lawyer representing the migrant workers submitted pay slips to the court showing some migrants worked up to 229 hours a month in overtime, exceeding the legal limit of 104 hours.

In February the government introduced the Worker’s Minimum Standards of Housing and Amenities Act as an emergency ordinance during the state of emergency compelling employers and centralized accommodation providers to provide lodging with sufficient living space and amenities for migrant workers to effectively control the spread of COVID-19. The legislation expanded this authority to include housing and local government agencies, the Ministry of Trade and Industry, and the Ministry of Domestic Trade and Consumer Affairs in order to enforce fines and penalties up to 200,000 ringgit ($48,000), three years’ jail time, or both, against employers that failed to adhere to regulations.

In September Minister of Human Resources Saravanan announced that the government had found 49 workers’ hostels “unfit for human habitation” and ordered them closed, causing the relocation of 2,942 workers. As of August 24, the ministry had inspected 23,993 employers and 129,668 staff quarters covering the accommodation of 804,204 migrant workers and close to 1.2 million workers. The violations included “failure to comply with building capacity, operating without permission, failure to provide entry and exit route and nonadherence to social distancing.”

Migrant workers often worked in sectors where violations were common. They performed hazardous duties and had no meaningful access to legal counsel in cases of contract violations and abuse. Some workers alleged their employers subjected them to inhuman living conditions and physically assaulted them. Employers of domestic workers sometimes failed to honor the terms of employment and subjected workers to abuse. Employers reportedly restricted workers’ movement and use of mobile telephones; provided substandard food; did not provide sufficient time off; sexually assaulted workers; and harassed and threatened workers, including with deportation.

Informal Sector: As of 2019 more than one million workers were considered to be in the nonagricultural informal sector. This included any enterprise not registered with the Companies Commission of Malaysia or other professional body and included more than one million self-employed or micro businesses, such as in-home workers, street vendors, and small workshops. More than half of informal workers were male, and more than three-quarters were in the cities.

Reports indicated that COVID-19 led to an increase in the number of self-employed “gig” employees. Estimates were as high as 30 percent of the workforce. There are no specific regulations, laws, or guidelines to protect the welfare of gig workers, except for the provisions under the Self-Employment Social Security Act 2017 that require self-employed individuals to register and contribute.

e. Acceptable Conditions of Work

Wage and Hour Laws: The minimum wage was above the poverty line. The law provides for a 44- to 48-hour maximum workweek with no more than 10 hours work in a single day, premium pay for overtime, paid public and annual holidays, and minimum conditions for health and safety, including limitations on night work for women and minors. The law prohibits excessive overtime. A 2019 tripartite agreement among the government, employers, and unions stipulated that the monthly minimum wage be increased by 10 percent, phased in through two 5 percent increases. The first occurred in 2019 and the second in July 2020. The current, hourly minimum salary was raised based on the tripartite agreement; however, many employers did not observe the legal provisions regulating conditions of work. The government did not effectively enforce basic provisions of the labor code, such as payment of the minimum wage and other basic benefits under the National Social Security Fund. Penalties for violations were not commensurate with those for similar crimes, such as fraud.

Occupational Safety and Health: The Ministry of Employment and Vocational Integration sets and enforces rudimentary occupational health and safety standards. Occupational safety and health (OSH) standards were not appropriate for the main industries in the country, and the government did not effectively enforce them. It was unclear whether responsibility for identifying unsafe situations remained with OSH experts and not the worker. In the formal sector, workers can remove themselves from situations that endanger health or safety without jeopardy to their employment, and authorities effectively protected employees in such situations. The government has not ratified article 13 of Convention 155, and there are no provisions in the labor code that refer directly to this right. Penalties for violations of occupational, safety, and health laws were not commensurate with those for similar crimes like negligence. The government did not adequately enforce labor laws, particularly inspections. The country’s labor inspectors reported that although they attempted to monitor working conditions and investigate accidents, they lacked adequate resources, preventing effective enforcement of labor laws. Inspectors reported that their role as mediators of labor conflicts significantly limited time spent proactively inspecting work sites and remediating and uncovering violations. Inspectors do not have punitive power and cannot independently levy fines or other punishments. Only action by the public prosecutor that results in a judicial decree can force an employer to take remedial actions. Enforcement procedures were subject to lengthy delays and appeals.

Major workplace accidents were reported during the year. Most notably, in February a flood in a textile factory in Tangier killed 28 garment workers. They were electrocuted when the basement flooded and water came into contact with exposed wiring. The factory was unregistered, and it reportedly did not meet safety standards. In December the factory owner was sentenced to 18 months’ imprisonment.

Informal Sector: The domestic worker law provides protections for domestic workers, including limits on working hours and a minimum wage. Penalties for violating the law start with a fine and, in cases of repeated offenses, can include one to three months of imprisonment. Labor inspectors did not inspect small workshops with fewer than five employees and private homes where many such violations occurred, as the law requires a warrant or permission of the owner to search a private residence. The law establishes a conciliation process for labor inspectors to handle disputes between domestic workers and their employers, but the law lacks time limits for a resolution. Labor inspectors reported their small numbers, scarce resources at their disposal, and the broad geographic dispersion of sites limited their ability to enforce the law effectively.

e. Acceptable Conditions of Work

The 2010 passage of the 18th amendment to the constitution dissolved the federal Ministry of Labor and Manpower and devolved labor matters to the provinces. Some labor groups, international organizations, and NGOs remained critical of the devolution, contending that certain labor matters – including minimum wages, worker rights, national labor standards, and observance of international labor conventions – should remain within the purview of the federal government. Observers also raised concerns regarding the provinces’ varying capacity and commitment to adopt and enforce labor laws. Some international organizations, however, observed that giving authority to provincial authorities led to improvements in labor practices, including inspections, in some provinces.

Wage and Hour Laws: The minimum wage as set by the government exceeded its definition of the poverty line income for an individual, which was 9,500 rupees ($60) per month. The minimum wage was 20,000 rupees ($127) per month. The minimum wage was greater than the World Bank’s estimate for poverty-level income. Authorities increased the minimum wage in the annual budget in 2020, and both federal and provincial governments implemented the increase. Minimum wage laws did not cover significant sectors of the labor force, including workers in the informal sector, domestic servants, and agricultural workers; enforcement of minimum wage laws was uneven.

The law provides for a maximum workweek of 48 hours (54 hours for seasonal factories) with rest periods during the workday and paid annual holidays. The labor code also requires time off on official government holidays, overtime pay, annual and sick leave, health care, education for workers’ children, social security, old-age benefits, and a workers’ welfare fund. Many workers, however, were employed as contract laborers with no benefits beyond basic wages and no long-term job security, even if they remained with the same employer for many years. Furthermore, these national regulations do not apply to agricultural workers, workers in establishments with fewer than 10 employees, or domestic workers. Workers in these types of employment also lacked the right to access labor courts to seek redress of grievances and were extremely vulnerable to exploitation. The industry-specific nature of many labor laws and the lack of government enforcement gave employers in many sectors relative impunity regarding working conditions, treatment of employees, work hours, and pay.

Provincial governments have primary responsibility for enforcing national labor regulations. Enforcement was ineffective due to limited resources, corruption, and inadequate regulatory structures. The number of labor inspectors employed by the provincial governments was insufficient for the approximately 64 million persons in the workforce. Many workers, especially in the informal sector, remained unaware of their rights. Due to limited resources for labor inspections and corruption, inspections and penalties were insufficient to deter violations of labor laws. Minimum wages and labor law disputes are settled by internal dispute resolution mechanisms as opposed to being dealt with national courts, further contributing to corruption. Penalties were not commensurate with those for similar crimes, such as fraud.

The 2019 Sindh Women Agriculture Workers Act recognizes the rights of women who work in farming, livestock, and fisheries. The law provides for minimum wages, sick and maternity leave, set working hours, written work contracts, the right to unionize, collective bargaining, and access to social security and credit, among other protections.

The comprehensive occupational health and safety law enacted by Sindh Province in 2017 had not been implemented by year’s end. In 2020 the Punjab government enacted the Medical Teaching Institute (Reform) Ordinance, which amended several existing pieces of health-care legislation and instituted boards of governors composed of private-sector professionals for state-run teaching hospitals. Mayo Hospital Lahore, Punjab’s largest state-run teaching institute, became the first public-sector teaching institute where the ordinance was enforced. A newly formed board of governors took over the administrative and financial control of the hospital.

Occupational Safety and Health: Implementation and enforcement of health and safety standards in multiple sectors of labor remained weak, particularly at provincial levels throughout the country. Given weak implementation of health and safety standards in various sectors of labor, this raised doubts abroad as to its reliability as a source country, for imports, particularly in the garment and textile sectors. The country’s failure to meet international health and safety standards raised doubts abroad as to its reliability as a source for imports. There was a serious lack of adherence to mine safety and health protocols. Many mines had only one opening for entry, egress, and ventilation. Workers could not remove themselves from dangerous working conditions without risking loss of employment. Informal-sector employees, such as domestic and home-based workers, were particularly vulnerable to health and safety dangers. There were no statistics on workplace fatalities and accidents during the year. Factory managers were often unable to ascertain the identity of fire or other work-related accident victims because these individuals were contract workers and generally did not appear in records.

On February 10, a fire in a thread-manufacturing factory in Baldia Town, Karachi, killed three workers. Fire officials stated the deaths occurred due to lack of emergency exits in the building. On August 27, a fire in a Karachi luggage factory, where exits and windows had been barred shut, killed 18 workers. Investigators said the factory had no emergency exits nor fire alarm system, and its fire-extinguishing system was nonfunctional. Labor rights activists claimed the factory was not registered with the government labor department. Police arrested the owners and a supervisor, and the trial continued at year’s end.

Labor rights activists observed that workers often had to work in dangerous conditions and that private-sector mining companies failed to provide workers with health and safety facilities. On March 12, six coal miners died and two miners were rescued in the Marwar coal mine field in Balochistan. The miners were trapped approximately 1,000 feet below ground when a buildup of methane gas exploded. Coal mine workers were also targets of attacks by militants due to their ethnicity or religious affiliation. On January 3, militants killed 11 Hazara Shia coal miners in Macch, Balochistan. On April 9, the remains of 16 coal miners abducted by militants in September were recovered from a mass grave in Khyber Pakhtunkhwa. On August 23, militants killed three Pashtun coal miners at a coal mine near Quetta.

According to the Pakistan Mine Worker Federation’s statistics, more than 200 coal miners died nationwide in 2020. The government did not effectively enforce occupational safety and health laws; penalties for violations of such laws were not commensurate with those for crimes like negligence.

Informal Sector: There was a significant number of workers in the informal sector. Although recent data on the size and sectors were unavailable, in 2019 the ILO reported the informal economy was large and that workers had limited access to labor welfare services. A labor force survey from 2017-18 stated that the informal sector accounted for 71.7 percent of the employment in main jobs outside agriculture – more in rural areas (75.6 percent) than in urban areas (68.1 percent). Occupational health and safety laws and inspections do not apply to the informal sector.

e. Acceptable Conditions of Work

Wage and Hour: Official minimum wages were below the poverty line. By law the standard workweek is 48 hours for most categories of industrial workers and 40 hours for government workers, with an eight hour per day limit. The law mandates one day of rest each week. The government mandates an overtime rate of 125 percent of the hourly rate on ordinary days, 130 percent on special nonworking days, and 200 percent on regular holidays. There is no legal limit on the number of overtime hours that an employer may require.

The wage and hour law did not cover many workers, since wage boards exempted certain employers such as distressed establishments, new business enterprises, retail and service establishments with fewer than 10 employees and establishments affected by natural calamities.

Domestic workers worked under a separate wage and benefit system that lays out minimum wage requirements, significantly lower than regular minimum wage requirements, and payments into social welfare programs, and mandates one day off a week. While there were no reliable recent data, informed observers believed two million or more persons were employed as domestic workers, with nearly 85 percent being women or girls, some as young as age 15.

Penalties for noncompliance with minimum wage rates are modest fines, imprisonment of one to two years, or both. In addition to fines, the government used administrative procedures and moral persuasion to encourage employers to rectify violations voluntarily. The penalties were commensurate with similar crimes.

The government did not effectively enforce minimum wage laws. Violations of minimum wage standards were common. Many firms hired employees for less than minimum wage apprentice rates, even if there was no approved training in their work. Complaints about payment below the minimum wage and nonpayment of social security contributions and bonuses were particularly common at companies in the Special Economic Zones.

Occupational Safety and Health: The law provides for a comprehensive set of appropriate occupational safety and health standards. Regulations for small-scale mining, for example, prohibit certain harmful practices, including the use of mercury and underwater, or compressor, mining. The law provides for the right of workers to remove themselves from situations that endangered health or safety without jeopardy to their employment.

The Department of Labor’s Bureau of Working Conditions monitors and inspects compliance with wage, hour, and occupational safety and health laws in all sectors, including workers in the formal and informal sectors, and nontraditional laborers. It also inspects Special Economic Zones and businesses located there. The number of labor inspectors who monitor and enforce the law, including by inspecting compliance with core labor and occupational safety standards and minimum wages, was insufficient for the workforce of 42 million, particularly in rural areas. The Department of Labor prioritized increasing the number of inspectors while acknowledging that insufficient inspection funds continued to impede its ability to investigate labor law violations effectively, especially in the informal sector and in small- and medium-sized enterprises.

The Department of Labor continued to implement its Labor Laws Compliance System for the private sector. The system included joint assessments, compliance visits, and occupational safety and health investigations. Department of Labor inspectors conducted joint assessments with employer and worker representatives; inspectors also conducted unannounced compliance visits and occupational safety and health standards investigations. The Department of Labor and the ILO also continued to implement an information management system to capture and transmit data from the field in real time using mobile technology. Violations from January to July dropped significantly from the same period in 2020 because of COVID-19 quarantine restrictions.

Following a deficiency finding, the Department of Labor may issue compliance orders that may include a fine or, if the deficiency poses a grave and imminent danger to workers, suspend operations. Penalties were commensurate with those for similar crimes. The Department of Labor’s Bureau of Working Conditions did not close any establishments during the year. Such closures require prior notification and hearings.

During the year various labor groups criticized the government’s enforcement efforts, in particular the Department of Labor’s lax monitoring of occupational safety and health standards in workplaces. Between January and July, the Bureau of Working Conditions recorded 84 work-related accidents that caused 64 deaths and 43 injuries. Statistics on work-related accidents and illnesses were incomplete, as incidents were underreported, especially in agriculture.

A Labor Department order sets guidelines on the use of labor contracting and subcontracting. Some labor unions, however, criticized the order for not restricting forms of regular, short-term temporary contractual work and subcontracting, which they reported can be used to undermine worker protections.

There were also gaps in the law, and the government enforced contracting and occupational safety and health laws inconsistently. Media reported, for example, problems in the implementation and enforcement of the domestic worker’s law, including a tedious registration process, an additional financial burden on employers, and difficulty in monitoring employer compliance.

The government and several NGOs worked to protect the rights of the country’s overseas citizens, most of whom were Philippine Overseas Employment Agency contract or temporary workers. Although the agency registered and supervised domestic recruiter practices, authorities often lacked sufficient resources to provide complete worker protection overseas. The Overseas Worker Welfare Administration provides support to overseas workers in filing grievances against employers via its legal assistance fund. The fund covers administrative costs that would otherwise prevent overseas workers from filing grievance complaints. Covered costs include fees for court typing and translation, visa cancellation, and contract termination.

The government continued to place financial sanctions on, and bring criminal charges against, domestic recruiting agencies found guilty of unfair labor practices.

Informal Sector: Nearly 40 percent of the country’s workforce was in the informal sector. They were covered by labor law but did not receive social benefits similar to workers in the formal economy. The informal sector includes small and microenterprises, agricultural workers, and domestic helpers. The government’s Tulong Panghanapbuhay sa Ating Disadvantaged/Displaced Workers program is a community-based package which provided short-term emergency employment to displaced, underemployed, informal-sector workers.

e. Acceptable Conditions of Work

Wages and Hour Laws:  The law provides for a minimum wage for all sectors, which was above the poverty income level.  Some local governments had minimum wage rates higher than the national rate.

Nonpayment of wages is a criminal offense and is punishable by fines, compulsory labor, or imprisonment.  Federal law provides for administrative fines of employers who fail to pay salaries and sets progressive compensation scales for workers affected by wage arrears.  The government did not effectively enforce the law, and nonpayment or late payment of wages remained widespread.  According to the Federal State Statistics Service, Rosstat, as of November 1, wage arrears amounted to approximately 1.34 billion rubles ($18.1 million).

The law provides for standard workhours, overtime, and annual leave.  The standard workweek may not exceed 40 hours.  Employers may not request overtime work from pregnant women, workers younger than 18, and other categories of employees specified by federal law.  Standard annual paid leave is 28 calendar days.  Employees who perform work involving harmful or dangerous labor conditions and employees in the Far North regions receive additional annual paid leave.  Organizations have discretion to grant additional leave to employees.

The law stipulates that payment for overtime must be at least 150 percent for the first two hours and not less than 200 percent after that.  At an employee’s request, overtime may be compensated by additional holiday leave.  Overtime work may not exceed four hours in a two-day period or 120 hours in a year for each employee.

RosTrud is responsible for enforcing wage and hour laws and generally applied the law in the formal sector.  The number of labor inspectors was insufficient to enforce the law in all sectors.  Inspectors have the authority to make unannounced inspections and initiate sanctions, although there were significant restrictions on inspectors’ authority to inspect workplaces.  Experts generally pointed to prevention of these offenses, rather than adequacy of available punishment, as the main challenge to protection of worker rights.  RosTrud noted state labor inspectors needed additional professional training and that the agency needed additional inspectors to enforce consistent compliance.  Although the labor inspectorate frequently referred cases for potential criminal prosecution, few of these cases were instituted by the Prosecutor’s Office.  In addition, courts routinely cancel decisions and penalties imposed by labor inspectors.

The government made efforts to effectively enforce minimum wage and hour laws, although resources and inspectors were limited.  Penalties for violations were commensurate with those for similar crimes.

Occupational Safety and Health:  Occupational safety and health standards were appropriate within the main industries.  The law establishes minimum conditions for workplace safety and worker health, but it does not explicitly allow workers to remove themselves from hazardous workplaces without threat to their employment.  The law entitles foreigners working in the country to the same rights and protections as citizens.

RosTrud is also responsible for enforcing occupational safety and health laws.  The government made efforts to effectively enforce occupational safety and health laws, although resources and inspectors were limited.  Serious breaches of occupational safety and health provisions are criminal offenses, and penalties for violations were commensurate with those of other similar crimes.

No national-level information was available on the number of workplace accidents or fatalities during the year.  According to Rosstat, in 2019 approximately 23,300 workers were injured in industrial accidents, including 1,060 deaths.

Informal Sector:  As of September an estimated 15 million persons were employed in the shadow economy, an 11.5 percent increase from the same period in 2020.  Employment in the informal sector was concentrated in the southern regions.  The largest share of laborers in the informal economy was concentrated in the trade, construction, and agricultural sectors, where workers were more vulnerable to exploitative working conditions.  Labor migrants worked in low-skilled jobs in construction but also in housing, utilities, agriculture, and retail trade sectors, often informally.  Labor law and protections apply to workers in the informal sector.

e. Acceptable Conditions of Work

Wage and Hour Laws: In 2019 the country’s first national minimum wage came into effect, replacing a patchwork of sectoral minimum wages set by the Department of Labour. The minimum wage was above the official poverty line. The employment and labour minister announced an increase to 21,69 rand ($1.47) per hour for the year that went into effect on March 1. The law protects migrant workers, and they are entitled to all benefits and equal pay. The minimum wage law also established a commission to make annual recommendations to parliament for increases in the minimum wage.

The law establishes a 45-hour workweek, standardizes time-and-a-half pay for overtime, and authorizes four months of maternity leave for women. No employer may require or permit an employee to work overtime except by agreement, and employees may not work be more than 10 overtime hours a week. The law stipulates rest periods of 12 consecutive hours daily and 36 hours weekly and must include Sunday. The law allows adjustments to rest periods by mutual agreement. A ministerial determination exempted businesses employing fewer than 10 persons from certain provisions of the law concerning overtime and leave. Farmers and other employers could apply for variances from the law by showing good cause. The law applies to all workers, including workers in informal sectors, foreign nationals, and migrant workers, but the government did not prioritize labor protections for workers in the informal economy.

Occupational Safety and Health: The government set appropriate occupational health and safety (OSH) standards through the Department of Mineral Resources and Energy for the mining industry and through the Department of Labour for all other industries.

There are harsh penalties for violations of OSH laws in the mining sector. Employers are subject to heavy fines or imprisonment if convicted of responsibility for serious injury, illness, or the death of employees due to unsafe mine conditions. The law allows mine inspectors to enter any mine at any time to interview employees and audit records. The law provides for the right of mine employees to remove themselves from work deemed dangerous to health or safety. The law prohibits discrimination against a mining employee who asserts a right granted by law and requires mine owners to file annual reports providing OSH statistics for each mine, including safety incidents. Conviction of violating the mining health and safety law is punishable by two years’ imprisonment, and the law empowers the courts to determine a fine or other penalty for perjury. The Department of Mineral Resources and Energy is responsible for enforcing OSH law.

Outside the mining industry, no law or regulation permits workers to remove themselves from work situations deemed dangerous to their health or safety without risking loss of employment, although the law provides that employers may not retaliate against employees who disclose dangerous workplace conditions. Employees were also able to report unsafe conditions to the Department of Labour that used employee complaints as a basis for prioritizing labor inspections. Penalties were commensurate with those for comparable offenses. The Department of Labour is responsible for enforcing safety laws outside the mining sector.

The Department of Labour is responsible for enforcing wage standards outside the mining sector, and a tripartite Mine Health and Safety Council and an Inspectorate of Mine Health and Safety enforced such standards in the mining sector. Penalties for violations of wages and workhour laws outside the mining sector were commensurate with those for comparable offenses.

The Department of Labour employed an insufficient number of labor inspectors to enforce compliance. Labor inspectors conducted routine and unannounced inspections at various workplaces that employed vulnerable workers. Labor inspectors investigated workplaces in both the formal and informal sectors. Labor inspectors and unions reported having difficulty visiting workers on private farms.

The government did not effectively enforce the law in all sectors. OSH regulations were frequently violated in the mining sector, and compensation for injuries was erratic and slow. Penalties were commensurate with those for comparable offenses, however, not sufficient to deter violations. Unions in the agriculture sector noted their repeated attempts to have the Department of Labour fine farm owners who failed to shield workers from hazardous chemicals sprayed on crops. Although labor conditions improved on large commercial farms, COSATU and leading agricultural NGOs reported labor conditions on small farms remained harsh. Underpayment of wages and poor living conditions for workers, most of whom were Black noncitizens, were common. Many owners of small farms did not measure working hours accurately, 12-hour workdays were common during harvest time, and few farmers provided overtime benefits. Amendments to the Basic Conditions of Employment Act attempted to address some labor abuses at farms. For example, changes prohibited farms from selling goods from farm-operated stores to farm employees on credit at inflated prices. During the COVID-19 pandemic, many employers cut salaries, without following the law restricting an employer’s ability to change an employee’s pay; this was especially evident with domestic workers. Most domestic workers were either subject to staying with their employers or risk losing both their income and employment.

Farm workers also reported health and sanitation concerns.

Mining accidents were common. Mine safety has steadily improved from prior decades, however. For example, 553 miners lost their lives in 1995 compared with only 60 deaths in 2020 and 51 deaths in 2019. Mining operations were scaled down significantly for much of 2020 and during the year due to the COVID-19 pandemic, particularly deep-level mining. According to the Department of Mineral Resources and Energy, as of December 13, there were 72 reported fatalities among workers in the mining industry.

In July 2019 the Constitutional Court ruled employees assigned to workplaces via a labor broker (“temporary employment service”) are employees of the client and entitled to wages and benefits equal to those of regular employees of the client.

Informal Sector: Economic researchers reported that approximately 30 percent of total employment was informal, with higher rates in rural areas. The informal sector included traders such as street vendors and market sellers, domestic workers, waste pickers, and agricultural workers. The Government Gazette confirmed that domestic workers are covered for injury or death under workers compensation laws and minimum wage laws. This action followed a landmark ruling by the Constitutional Court upholding the 2019 High Court of Gauteng decision expanding statutory workers’ compensation coverage to domestic workers.

e. Acceptable Conditions of Work

e. Acceptable Conditions of Work

Wage and Hour Laws: The law sets a maximum standard 48-hour workweek for manual work in the industrial and agricultural sectors and requires one 24-hour rest period per week. For administrative jobs in the private and public sectors, the workweek is 40 hours with 125 percent premium pay for overtime. The law prohibits excessive compulsory overtime. Depending on years of service, employees are statutorily awarded 18 to 23 days of paid vacation annually. The labor code provides for a range of administratively determined minimum wages; the minimum wages were above the poverty income level.

Although there was no standard practice for reporting labor-code abuses, workers have the right to report them to regional labor inspectors. The government did not adequately enforce the minimum-wage law, particularly in nonunionized sectors of the economy. The prohibition against excessive compulsory overtime was not always enforced. Penalties were not commensurate with those for similar crimes, such as fraud.

UGTT advocated for three key labor matters during the year. First, on February 6, UGTT signed an agreement with the government for 47 sectoral wage increases in 27 public sectors, to be phased in over two years. As a result of President Saied’s suspension of parliament on July 25, an increase due in September did not go into effect. Second, on April 30, the UGTT Electricity and Gas Federation denounced the government’s decision to increase the salaries of engineers working for ministries because the raises excluded those working for state-owned enterprises (SOEs). Third, on June 8, UGTT announced an agreement with the government to increase the guaranteed minimum wage by 6.5 percent for the public and private sectors. Most public-sector employees were paid well above minimum wage, so this largely targeted the private sector. The agreement was not implemented by year’s end.

Occupational Safety and Health: Occupational safety and health (OSH) standards were appropriate for key industries in the country, including energy, agriculture and food processing, car parts, electronics, and chemicals, but the government generally did not enforce them. Responsibility for identifying unsafe situations remained with OSH experts and not the worker.

Special government regulations control employment in hazardous occupations, such as mining, petroleum engineering, and construction. Workers were free to remove themselves from dangerous situations without jeopardizing their employment, and they could take legal action against employers who retaliated against them for exercising this right. The Ministry of Social Affairs is responsible for enforcing health and safety standards in the workplace. Under the law all workers, including those in the informal sector, are afforded the same occupational safety and health protections. Regional labor inspectors were also responsible for enforcing standards related to hourly wage regulations. The number of inspectors was insufficient to enforce compliance. Penalties for violations of occupational, safety, and health laws were commensurate with those for crimes like negligence. Credible data on workplace accidents, injuries, and fatalities were not available.

Working conditions and standards generally were better in export-oriented firms, which were mostly foreign owned, than in those firms producing exclusively for the domestic market.

Informal Sector: According to the government and NGOs, labor laws did not adequately cover the informal sector, where labor violations were reportedly more prevalent. According to the labor ministry, the inspectorate did not have adequate resources to fully monitor the informal economy, officially estimated to constitute 38 percent of the gross domestic product. According to the latest figures from the National Institute of Statistics, 46.4 percent of the total labor force, amounting to 1.6 million individuals, worked in the informal sector by the third quarter of 2020. Occasionally, labor inspectors coordinated spot checks with UGTT and the Ministry of Education.

Civil society worked with the government to support the most vulnerable among the country’s migrant populations, especially day laborers, those working in the informal sector, or those living in shelters who were adversely impacted by COVID-19 prevention measures. The government announced measures to support the largely sub-Saharan migrant community during the COVID-19 crisis. These included commitments by the Ministry of Interior not to arrest migrants during the remainder of the health crisis, to finalize a national migration strategy, to regularize the legal status of migrants, to release some migrants at the Ouardia Center, and to improve the conditions for those who remained. The ministry also suspended fines for visa overstays during the COVID-19 pandemic and appealed to landlords to forgive migrants’ rent. Some municipalities covered the rent of sub-Saharan African migrants in need.

e. Acceptable Conditions of Work

Wage and Hour Laws: The minimum wage varies by region. In all regions the minimum wage exceeds the World Bank official poverty income level.

The law provides for a 48-hour regular workweek, with overtime payment for additional hours worked. The new labor code limits overtime to 40 hours per month, an increase from 30 hours per month. The new code limits overtime to 200 hours per year, but provides for an exception in special cases, with a maximum of 300 overtime hours annually, subject to advance approval by the government after consultations with the VGCL and employer representatives.

The new labor code broadens the definition of “employment relationship” so that a legally valid employment relationship exists where two parties agree to a document that includes a description of the job, salary, management, and supervision conditions. This may include a contract with an “independent contractor,” “service provider,” “freelancer,” or other informal agreement with employment-like terms. The new labor code also limits the repeated use of limited-term contracts. The law extends protection to part-time and domestic workers.

Occupational Safety and Health: The law provides for occupational safety and health standards, describes procedures for persons who are victims of labor accidents and occupational diseases, and delineates the responsibilities of organizations and individuals in the occupational safety and health fields. The law provides for the right of workers to remove themselves from situations that endanger health or safety without jeopardy to their employment. Migrant workers, including internal economic migrants, and workers without contracts were among the most vulnerable workers, and employers routinely subjected them to hazardous working conditions.

The Ministry of Labor, War Invalids, and Social Affairs is the principal labor authority, and it oversees the enforcement of labor law. The Labor Inspections Department is responsible for workplace inspections to confirm compliance with labor laws and occupational safety and health standards.

From April through October most companies in the main production areas in the south temporarily or permanently closed due to the COVID-19 lockdown, halting inspections for approximately six months. The lockdown required labor inspection staff to stay at home which also prevented them from conducting inspections in provinces not under the lockdown.

Inspectors have the authority to make unannounced inspections and initiate sanctions. Inspectors may use sanctions, fines, withdrawal of operating licenses or registrations, closures of enterprises, and mandatory training in response to labor law violations. Inspectors may take immediate measures where they have reason to believe there is an imminent and serious danger to the health or safety of workers, including temporarily suspending operations, although such measures were rare. Penalties for wage and hour and occupational safety and health violations were commensurate with those for similar crimes, such as fraud.

The number of inspectors was not sufficient to enforce compliance. The government did not effectively enforce labor laws, particularly in the informal economy.

Credible reports, including from the ILO-IFC Better Work 2020 Annual Report, indicated many apparel and footwear factories exceeded legal overtime thresholds. The ILO-IFC report stated that, while a majority of factories in the program complied with the daily limit of four hours overtime, 76 percent still failed to enforce monthly limits (40 hours).

During a severe COVID-19 outbreak, authorities in the southern part of the country imposed strict manufacturing protocols, requiring factories to create protective “bubbles” by housing workers onsite in order to stay in operation. This policy resulted in tens of thousands of workers living for more than three months in factories that were not designed to house people, with ad hoc shelters and limited hygiene facilities that posed risks to employee safety and well-being, particularly for female workers.

On-the-job injuries due to poor health and safety conditions and inadequate employee training remained a problem. Work-related injuries and deaths remained at approximately the same level in 2020 (most recent data) and 2019. In 2020 the government reported 8,380 occupational accidents with 8,610 victims, including 919 fatal incidents with 966 deaths. Among the deaths, 661 involved contracted laborers, while 305 involved workers without contracts.

Informal Sector: The informal sector includes small household businesses, individual vendors in traditional markets, streetside or online, and gig workers for transportation and delivery. In 2020 reports indicated 20.3 million persons worked in the informal economy.

Members of ethnic minority groups often worked in the informal economy and, according to the ILO, informal workers typically had low and irregular incomes, endured long working hours, and lacked protection by labor market institutions. Additionally, workers in the informal sector were only eligible to pay into a voluntary social insurance fund covering only retirement and survivors’ allowances. Workers in the formal sector and their employers contributed to a system that covers sickness, maternity, labor accidents, and occupational disease as well as retirement and survivors’ allowances.