e. Acceptable Conditions of Work

The legal minimum wage was last raised in 2012. There was no official minimum wage for domestic workers. Observers concluded that the minimum wage is lower than unofficial estimates of the poverty income level. Official contracts stipulated monthly wages for domestic workers, depending on the nationality of the worker. A unified standard contract, which was registered with the DGS for the worker to obtain residency, granted migrant domestic workers some labor protections. The standard contract covered uniform terms and conditions of employment, but not wages.

The law prescribes a standard 48-hour workweek with a weekly rest period that must not be less than 36 consecutive hours. The law stipulates 48 hours work as the maximum per week in most corporations except agricultural enterprises. The law permits a 12-hour day under certain conditions, including a stipulation that overtime pay is 50 percent higher than pay for normal hours. The law does not set limits on compulsory overtime. The law includes specific occupational health and safety regulations and requires employers to take adequate precautions for employee safety.

Domestic workers are not covered under the labor law or other laws related to acceptable conditions of work. Such laws also do not apply to those involved in work within the context of a family, day laborers, temporary workers in the public sector, or workers in the agricultural sector.

The Ministry of Labor is responsible for enforcing regulations related to acceptable conditions of work, but it did so inconsistently. The ministry’s enforcement team handled all inspections of potential labor violations, but suffered from a lack of staff, resources, legal tools, and political support for its work. Interference with inspectors affected the quality of inspections and issuance of fines for violators was common. The law stipulates that workers may remove themselves from situations that endanger their health or safety without jeopardy to their employment, although government officials did not protect employees who exercised this right.

Workers in the industrial sector worked an average of 35 hours per week, while workers in other sectors worked an average of 32 hours per week. These averages, however, were derived from figures which included part-time work, including for employees who desired full-time work. Some private-sector employers failed to provide employees with family and transportation allowances as stipulated under the law and did not register them with the National Social Security Fund (NSSF).

Some companies did not respect legal provisions governing occupational health and safety in specific sectors, such as the construction industry. Workers could report violations to the CGTL, Ministry of Labor, NSSF, or through their respective unions. In most cases they preferred to remain silent due to fear of dismissal.

Violations of wage, overtime, and occupational health and safety standards were most common in the construction industry and among migrant workers, particularly with foreign domestic workers.

Foreign migrant workers arrived in the country through local recruitment agencies and source-country recruitment agencies. Although the law requires recruitment agencies to have a license from the Ministry of Labor, the government did not adequately monitor their activities. A sponsorship system tied foreign workers’ legal residency to a specific employer, making it difficult for foreign workers to change employers. If employment was terminated, a worker lost residency. This circumstance made many foreign migrant workers reluctant to file complaints to avoid losing their legal status.

Some employers mistreated, abused, and raped foreign domestic workers, who were mostly of Asian and African origin. Domestic workers often worked long hours and, in many cases, did not receive vacations or holidays. Victims of abuse may file civil suits or seek other legal action, often with the assistance of NGOs, but most victims, counseled by their embassies or consulates, settled for an administrative solution that usually included monetary compensation and repatriation. In a typical example, one victim explained that, when she escaped from an employer who was withholding her wages, an NGO helped her file charges against her employer. Authorities reached an administrative settlement with her employer to pay back wages and finance return to her home country but did not seek criminal prosecution of her employer.

Authorities typically did not prosecute perpetrators of abuse against foreign domestic workers for a number of reasons, including the victims’ refusal to press charges and lack of evidence. Authorities settled an unknown number of cases of nonpayment of wages through negotiation. According to source-country embassies and consulates, many workers did not report violations of their labor contracts until after they returned to their home countries, since they preferred not to stay in the country for a lengthy judicial process.

While licensed businesses and factories strove to meet international standards for working conditions with respect to occupational safety and health, conditions in informal factories and businesses were poorly regulated and often did not meet these standards. The Ministry of Industry is responsible for enforcing regulations to improve safety in the workplace. The regulations require industries to have three types of insurance (fire, third party, and workers’ policies) and to implement proper safety measures. The ministry has the authority to revoke a company’s license if its inspectors find a company noncompliant, but there was no evidence this occurred.

The law requires businesses to adhere to safety standards, but authorities poorly enforced the law, and it did not explicitly permit workers to remove themselves from dangerous conditions without jeopardy to their continued employment. Workers may ask to change their job or be removed from an unsafe job without being affected, as per the labor code. The government only weakly implemented the law due to lack of governance, the weak role of the trade union movement, corruption, and lack of trade union rights.

e. Acceptable Conditions of Work

During the year, the minimum wage increased 2.9 percent and was above the official poverty line. The government generally enforced minimum wage law and penalties were sufficient to deter violations.

The law allowed a flexible system under which employees may work more than eight hours during certain days and more than 40 hours per week during certain weeks (up to a maximum of 52 hours in a single week), so long as average weekly work hours for any two-week period do not exceed 40 hours and workers have a mandatory day of rest each week. For employers who adopt a flexible system, hours exceeding 80 in a two-week period constitute overtime. Foreign companies operating in export processing zones are exempt from labor regulations that mandate one day of rest a week. The law limits overtime of ordinary workers to 12 hours a week.

The government generally effectively enforced laws on wages and acceptable conditions of work for all sectors. It also conducted educational programs to prevent accidents in the workplace. The labor ministry was responsible for enforcement of these laws and the number of labor inspectors was sufficient to deter violations. Inspections covered businesses with foreign workers, particularly in the agriculture, livestock, fisheries, and construction sectors, which generally had poor working conditions.

The government sets occupational health and safety standards and is responsible for monitoring industry adherence. Under the law, workers in every sector have the right to remove themselves from situations of danger without jeopardizing their employment. The Korea Occupational Safety and Health Agency is responsible for enforcement of these laws and had inspected approximately 49,500 workplaces as of September. The ILO observed, however, that the number of labor inspectors was insufficient and that unannounced inspections were rare. Worker organizations also expressed concerns about the insufficient number of labor inspections to identify potential violations of labor laws. Penalties for violations of occupational safety and health standards and overtime regulations included imprisonment and fines and were generally sufficient to deter violations.

A set of regulations outlines legal protections for migrant (those under the EPS) and foreign workers. Permit holders may work only in certain industries and had limited job mobility, but most enjoyed the same protections under labor law as citizens. Contract workers, irregular workers, and part-time workers accounted for a substantial portion of the workforce, particularly in the electronics, automotive, and service sectors.

Workers under the EPS faced multiple restrictions on employment mobility. Such workers lose their legal status if they lose their job and do not find another employer within three months. If a migrant worker is not able to get another job within three months, authorities may cancel his or her work permit, forcing the worker either to return home or to remain in the country illegally. This situation was particularly difficult for seasonal workers, such as those involved in agriculture or construction. Migrant workers did not have access to lists of companies that were hiring when they wanted to change jobs, which made it more difficult for these workers to change jobs freely. Migrant laborers were required to return to their country of origin after a maximum of four years and 10 months in the country but could apply to re-enter after three months.

To prevent violations and improve working conditions for migrant and foreign workers, the government provided pre-employment training to newly arrived foreign workers, workplace adaptation training to those who changed workplaces, and training to employers who hired foreign workers. The government funded 44 Foreign Workers Support Centers nationwide, a call center that provided foreign workers with counseling services in 16 languages, Korean language and cultural programs, shelter, and free health care services. The government also funded Multicultural Family and Migrant Plus Centers to provide foreign workers, international marriage immigrants, and other multicultural families with a one-stop service center providing immigration, welfare, and education services.

The law requires severance payments to migrant workers who have worked in the country for at least one year. Many workers, however, reported difficulty in receiving severance pay prior to their departure and stated they did not receive payments even after returning to their country of origin due to banking regulations and delinquent employers. NGOs reported many departing migrants never received these payments. An NGO supporting foreign workers reported 80 percent of their cases involved migrant workers seeking overdue wages or complaining of insufficient severance pay. It also reported 63.5 percent of migrant workers were unfamiliar with how to calculate severance pay, making them vulnerable to exploitation.

NGOs reported that while the minimum wage increased, employers tried to curb rising minimum wages for workers by reducing work hours, listing employees as “on-call” at home when they were in fact at work, employing undocumented foreign workers, and charging migrant workers for their accommodations and board.

Some NGOs reported migrant workers were particularly vulnerable to exploitation because the law excludes regulations on working hours, holidays, and benefits for the agricultural, livestock, and fisheries industries that had large numbers of migrant workers. An NGO stated migrant agricultural workers complained of receiving only one day off work per month, making it difficult for them to attend cultural education programs or language courses. Other NGOs reported foreign laborers sometimes faced physical abuse and exploitation by employers in the form of longer working hours and lower wages than their local counterparts. NGOs reported little change in conditions for migrant workers and expressed concern about the lack of improvement.

NGOs reported that although employers are prohibited from providing makeshift accommodations, such as vinyl greenhouses for migrant workers, some circumvented this prohibition and provided migrant workers with substandard accommodations made of plastic panels. For example, NGOs reported that some migrant crews were housed in shipping containers on barges. These “dormitories” were fire hazards and lacked proper heating and air conditioning. One vessel reportedly put a shipping container on a deserted island and dropped off a migrant worker on the island between shifts, according to NGOs. The case only became known after a different fishing boat visited the island, allowing the migrant to leave the island after three months of isolation. In July the government revised the law to require employers to provide information on accommodations to the employee before the signing of the employment contract. The labor ministry stated the law allows foreign workers to change their job when employer-provided accommodations fail to meet the legal standard. The ministry inspected accommodations at 1,700 workplaces in the first six months of the year, issuing 10 corrective orders to workplaces that provided substandard lodgings.

In January the government passed broad reforms to the Occupational Safety and Health Act (OSHA) that were scheduled to go into effect in January 2020. Some of the revisions included higher fines for workplace fatalities and increased penalties for health and safety violations. The revised OSHA regulations also prohibited companies from subcontracting out specific types of dangerous work such as metalplating that involve harmful heavy metals such as mercury and lead.

In January the NHRCK launched an investigation into working conditions at coal-fired power plants after a 24-year-old mechanic, a temporary worker, died in a conveyer belt accident in December 2018. The mechanic was working an overnight shift alone, contrary to regulations. According to the KCTU, 97 percent of industrial accidents and 92 percent of deaths that took place at the five major power companies since 2008 involved temporary workers. Critics argued the OSHA restrictions did not go far enough to protect temporary workers.

According to the ministry, there were 102,305 work-related accidents (an increase of 13.8 percent) and 2,142 fatalities in 2018, an increase of 9.4 percent from 2017. In January the government enacted a law that provides compensation to the families of the deceased and contributes to funeral expenses when a foreign worker dies in the country.