Section 2. Respect for Civil Liberties, Including:
f. Protection of Refugees
The government cooperated with UNHCR, IOM, and other organizations in providing protection and assistance to refugees, asylum seekers, and other persons of concern.
On February 28, Turkish president Erdogan announced that the borders Turkey shares with the EU were “open,” prompting over 50,000 refugees, asylum seekers, and migrants to move to the border areas. Some local Turkish officials provided free buses to aid refugees’ mass movement to the border, according to humanitarian organizations and rights groups.
Citing national security concerns, Greece suspended receiving any asylum claims until April 3 but permitted those who had entered the country since February 28 to apply for asylum starting April 1. International and local human rights agencies and organizations, including Oxfam, the Greek Council for Refugees, and the UN special rapporteur for the rights of migrants, raised concern about the deprivation of liberties. On March 9, the European Court for Human Rights rejected an application filed by three Syrian nationals to lift the government’s suspension of reception of new asylum claims.
On March 11, due to the COVID-19 pandemic, the government again suspended asylum services that could not be conducted electronically or with social distancing, but required a physical presence. During this period the government extended the deadline for asylum seekers to apply for and renew residence permits. The government also extended the deadline from March 31 to May 31 for recognized refugees to remain in the cash assistance program and in government-funded housing.
On July 6, the NGO Hebrew Immigrant Aid Society (HIAS) reported that the public prosecutor on Lesvos pressed criminal charges for illegal entry against asylum seekers who arrived on the island during March, when the government had suspended asylum applications. HIAS reported that the lives of approximately 850 persons were impacted by the prosecutor’s decision. According to HIAS, “the criminal prosecution of asylum seekers for unauthorized entry, while the government itself had suspended submission of new asylum applications is illegal.”
During the year, the flow of migrants and asylum seekers to the country from Africa, Asia, and the Middle East continued, though in reduced numbers as a result of the COVID-19 pandemic and enhanced border protection surveillance. As of September 30, UNHCR figures indicated 121,100 migrants and asylum seekers resided in the country.
On January 1, a law amending asylum regulations took effect. The law was designed to speed up decision-making on asylum applications. It established extended periods of detention for asylum seekers and ties the treatment of asylum applications to the applicants’ cooperation (or lack thereof) with authorities. It altered the composition of the appeals committees to consist exclusively of judges, dropping a position held by a UNHCR designate. The law required appeals to be filed and justified through court briefs instead of standardized documents, eliminated post-traumatic stress disorder as a factor for designating whether a refugee was considered “vulnerable” and therefore ineligible to be returned to Turkey or their country of origin if their asylum application is denied, and. It codified that rejected asylum applicants should immediately return to Turkey or their country of origin. UNHCR, local and international NGOs, including the Greek National Commission for Human Rights, Human Rights Watch, the Greek Council for Refugees, MSF, and other organizations argued the law emphasizes returns over protection and integration, puts an excessive burden on asylum seekers, focuses on punitive measures, and introduces requirements an asylum seeker could not reasonably be expected to fulfill.
On March 10, the government passed legislation reducing free shelter and cash assistance benefits to asylum seekers to one month (down from six months) after receiving refugee status, with the exception of unaccompanied minors. On May 12, the government amended the asylum law so asylum seekers deemed vulnerable are not prioritized. The new law establishes a secretariat in charge of unaccompanied minors under the Ministry for Migration and Asylum instead of under the National Center for Social Solidarity. The law sets tighter deadlines for issuing decisions on claims filed by asylum seekers in detention from 20 to 10 days. The law precipitates the process for the issuance of decisions after appeals were filed; unifies the registration process at the RICs and the Asylum Service into one step; and introduces sign language, as appropriate, as well as the official language of a country as an acceptable alternative to the language requested by applicants for interpretation.
If authorities decide to halt an asylum case, the applicant can, within nine months, either request that the process be restarted or file a new claim. In such cases, until there is a final decision, the asylum applicant cannot be deported or returned. Under the same law, if an appeal is rejected, applicants (except unaccompanied minors), must be detained at a predeparture center until they are returned. The filing of a subsequent application or a request for annulment of a decision does not automatically end the detention.
On January 3, the Ministry of Foreign Affairs and the Ministry of Citizen Protection issued a joint decree naming 12 countries of origin of asylum seekers that the government considers safe: Ghana, Senegal, Togo, Gambia, Morocco, Algeria, Tunisia, Albania, Georgia, Ukraine, India, and Armenia. Applicants from “safe” countries of origin undergo a fast-track process for reviewing their asylum claim and are required to demonstrate why their country is not safe for their return.
Human rights activists and the lesbian, gay, bisexual, transgender, and intersex (LGBTI) community argued that the vast majority of asylum applicants from these countries were either persecuted due to their sexual orientation and gender identity or faced serious threats to their lives, many due to their LGBTI status. On July 7, the Greek NGO Diotima reported on a Moroccan female transgender asylum seeker whose application and appeal had been rejected and who faced deportation. Diotima asked that she be granted international protection, arguing that her life would be at risk due to her sexual orientation if she returned to Morocco. On October 14, the court accepted her claim, annulling the deportation order on the grounds that she would face arrest, imprisonment, and abuse if sent back to her country (see section 6, Acts of Violence, Discrimination and Other Abuses Based on Sexual Orientation and Gender Identity).
Abuse of Migrants, Refugees, and Stateless Persons: Authorities did not always provide adequate security or physical protection to asylum seekers, particularly those residing in the overcrowded RICs.
Local and international media, human rights NGOs, and international organizations reported that asylum seekers personally testified that at the Greece-Turkey land border they were physically abused and deprived of their personal belongings, including their money and cell phones, prior to being returned to Turkey.
On March 4, a man was shot and killed while trying to cross the border from Turkey to Greece amid violent clashes at the Evros border (see section 2.f., Refoulement). Some NGOs reported he was shot by Greek security forces, likely by accident. On May 12, more than 100 members of the European Parliament addressed a letter to the head of the European Commission, calling for a formal investigation into the death. A government spokesman on March 10 “explicitly denied” that Greek security forces were involved in the incident.
The CPT reported receiving “credible allegations of migrants being pushed back across the Evros land border to Turkey.” The CPT also raised concerns over the Coast Guard preventing migrants’ boats from reaching the country’s islands or pushing back migrants who had arrived within the country’s territory.
In many instances, newly arrived migrants and asylum seekers on the islands, including pregnant women and children, stayed for days in the open air, without shelter, food, and other care, waiting to be temporarily transferred to a quarantine facility and processed for registration to the RICs. The separation and protection of vulnerable groups was not implemented at some sites due to overcrowding, lack of alternative housing, and restrictions in movement due to the pandemic.
NGOs, including Diotima, stated the COVID-19 lockdown and restriction measures employed at the RICs for most of the year resulted in more gender-based violence but with fewer of these incidents being reported. Refugee and migrant women who are victims of gender-based violence are legally eligible for temporary shelter in government-run homes and for legal and psychosocial assistance, but few reported abuse, according to aid organizations. Some NGO representatives reiterated findings from previous years that even after reporting rapes to the authorities, some victims continued residing in the same camp as the perpetrators.
Authorities recorded numerous other violent incidents, including clashes among residents of various nationalities occurring mostly in the RICs, often resulting in injuries and deaths. The RVRN recorded 51 incidents involving racially motivated verbal and physical violence against refugees and migrants in 2019 (see section 6, National/Racial/Ethnic Minorities).
Refoulement: The government provided some protection against the expulsion or return of asylum seekers to countries in which their lives or freedom would be threatened due to race, religion, nationality, membership in a particular social group, or political opinion.
Several international media reported on allegations of pushbacks. A New York Times article on August 14 claimed the country illegally pushed back at least 1,072 asylum seekers and migrants who arrived in Greek territory, citing at least 31 incidents in which groups were sent back to Turkey. In a public statement on June 11, the IOM in Geneva expressed concern about “persistent reports of pushbacks and collective expulsions of migrants, in some cases violent, at the EU border between Greece and Turkey.” The IOM called on authorities to investigate the alleged incidents, for all states to avoid militarizing border patrols, and to continue “ensuring protection-sensitive border management, aligned with international law.” The following day, June 12, UNHCR issued a statement stating “the present allegations go against Greece’s international obligations and can expose people to grave danger.” Several respected media outlets published investigative reports between May and July saying security forces pushed refugees back into Turkey. The methods reportedly include disabling (sometimes by assailants covered head-to-toe in black) the engines of boats full of asylum seekers so the boats drift back to Turkey, putting the migrants on tent-like life rafts which have a motor but cannot be steered and were pointed toward Turkey, or simply towing the boats into Turkish waters and cutting the line.
The government stated border protection operations were carried out in cooperation with the European Union Agency Frontex. Prime Minister Mitsotakis publicly affirmed the country operated according to international law. On November 12, Frontex stated that a preliminary internal investigation found no evidence of direct or indirect involvement by Frontex or EU member-state officials in refugee pushbacks at the Greece-Turkey border. Media and NGO reports continued to allege that pushbacks were a standard practice. The Frontex Management Board agreed to organize a subgroup under its authority to carry out an investigation on the matter.
Prime Minister Mitsotakis and other government officials, including the ministers for migration and asylum, for citizen protection and for shipping affairs and island policy, denied any wrongdoing, affirmed the country’s commitment to international law, and blamed the reports on Turkish disinformation campaigns. In public remarks on March 3, after border guards repelled attempts over several days by thousands of apparent refugees to cross the land border with Turkey at Evros, Mitsotakis said the issue was “no longer a refugee problem” and called Turkey a “safe country.” He charged that Turkey was instead using “desperate people to promote its geopolitical agenda and to divert attention from the horrible situation in Syria. The tens of thousands of people who tried to enter Greece over the past few days did not come from Idlib. They have been living safely in Turkey for a long period of time; most of them speak Turkish fluently.” Other officials similarly have argued that the country is protecting its borders in response to Turkish efforts designed to pressure the country and the EU. They described Turkey as a “safe country,” meaning that returning asylum seekers to Turkey is not refoulement.
On March 31, the president of the Council of State agreed to temporarily halt the extradition of two Afghan women on vulnerability grounds. The applicants had filed a petition for the suspension of the order that temporarily barred asylum applications. The order would have forced their deportation without allowing them to seek protection through asylum. The president denied a similar request by a third Afghan female plaintiff.
Access to Asylum: The law establishes procedures for granting asylum or refugee status, and the government has established a system for providing legal protection to refugees through an autonomous asylum service under the authority of the Ministry of Migration and Asylum. The law requires that applicants have access to certified interpreters and allows applicants to appeal negative decisions and remain in the country while their appeals are examined.
Authorities worked with NGOs, international organizations, and the European Asylum Support Office to inform undocumented migrants awaiting registration in the asylum system, as well as non-EU foreign national detainees, about their rights, asylum procedures, and IOM-assisted voluntary return programs. UNHCR assisted the government with briefings and the distribution of multilingual leaflets and information packages on asylum and asylum procedures.
The Asylum Service, including regional asylum offices and autonomous asylum units, suspended in-person services between March 13 and May 15 due to the COVID-19 pandemic. During that period, applications for international protection and appeals at second instance were not registered by the authorities and interviews were not conducted. With the exception of asylum applicants at the centers on Lesvos, Samos, Chios, Leros, and Kos, the government renewed for an additional six months asylum seekers’ residence permits that would have expired between March 13 and May 31. The Asylum Service resumed operations on May 18, with many administrative procedures (such as changes to addresses, telephone numbers, personal data, the separation of files, the procurement of copies from the personal file, the rescheduling and the prioritization of hearings, the provision of legal aid etc.) able to be completed online.
Starting March 22, authorities restricted movement and generally did not allow visitors at the RICs and several reception facilities. In a July 4 ministerial decree, these measures were expanded to all reception facilities around the country. Residents were required to stay within the perimeter of the reception center, and movement outside the camps was permitted only from 7:00 a.m. to 9:00 p.m., with no more than 150 residents allowed to exit every hour, and only in groups no larger than 10 persons. All visits or activities inside the RICs were banned unless they related to accommodation, food provision, or medical care, or were authorized by the management of the center or camp. Access to legal services was also subject to management authorization. Human rights groups criticized those restrictions as being more severe than those applied to the general population.
On May 19, human rights activists and NGOs working with asylum applicants, including Oxfam and the Greek Council for Refugees, expressed concerns about what they called “a practice by the authorities of issuing mass rejections,” arguing that the mass rejections undermined individuals’ right to a fair asylum procedure. In their statement both organizations estimated that only a fraction of those whose initial applications were rejected were able to access legal support granted by the state, due to restrictions in movement, the tight 10-day deadline for submitting an appeal, and the overall structural difficulties for navigating the highly complex asylum procedure. On April 27, the Greek Council for Refugees reported that in 2019 only 33 percent of the asylum seekers who had lodged an appeal at second instance had benefitted from free legal assistance. The Greek Council for Refugees called this “an administrative practice incompatible with the EU law,” albeit quasi-standardized and generalized.
Access to the asylum process for persons detained in predeparture centers remained a concern. According to the Asylum Information Database annual report, updated by the Greek Council for Refugees on June 23, the average processing time in 2019 for asylum applications exceeded 10 months. Out of 87,461 applications pending at the end of 2019, the personal interview had not yet taken place in 71,396 (approximately 82 percent) of them. For nearly 48,000 of the applications pending at the end of 2019, the interview was scheduled for the second half of 2020 or even after. Fast-track Syria Unit applicants received interview appointments for 2021, while applicants from Iraq and from African countries were scheduled to be interviewed in late 2023. Interview dates for applicants from Turkey, Iran, and Afghanistan were set as far ahead as 2024.
In his annual report for 2019, the ombudsman confirmed, while sourcing the Asylum Service regional offices in Athens and in Thessaloniki, that the average waiting time for the examination of asylum applications by nationals with high recognition rates (from Turkey, Afghanistan, and Iran) exceeded three years. On November 12, the Ministry of Migration and Asylum presented data indicating that the number of asylum decisions increased by 73 percent compared with 2019, and the number of pending asylum decisions decreased by 37 percent. According to the ministry, as of October 30, 82,646 initial decisions were pending and 4,976 more decisions were pending at the Appeals Authority.
Safe Country of Origin/Transit: The country adheres to the Dublin III Regulation, according to which authorities may return asylum seekers to the EU member state of first entry for adjudication of asylum claims.
According to the 2016 EU-Turkey statement, every undocumented migrant crossing from Turkey to the Greek islands would be confined to a RIC for up to 25 days, during which time the individual would have the opportunity to apply for asylum in Greece. Individuals opting not to apply for asylum or whose applications were deemed unfounded or inadmissible would be returned to Turkey (see section 2.d., Freedom of Movement). Citing the COVID-19 pandemic, on March 16 Turkey suspended all returns of rejected asylum applicants from the five island centers until further notice. From the beginning of the year until then, a total of 139 rejected asylum seekers were returned to Turkey.
Employment: Recognized refugees and holders of asylum-seeker papers were entitled to work, although this right was not widely publicized or consistently enforced. There were limited options for employment, made scarcer by the pandemic.
Access to Basic Services: Legally, services such as shelter, health care, education, and judicial procedures are granted to asylum seekers with a valid residency permit. However, asylum seekers had limited access to these services due to overcrowding in reception sites, overburdened hospitals and health units, restrictions in movement, and staffing gaps due to the pandemic.
Everyone in the country is entitled to emergency medical care, regardless of legal status. Medical volunteers, NGO-contracted doctors, the National Organization for Public Health, and army medical doctors provided basic health care in reception centers and referred emergencies and complex cases to local hospitals, which were often overburdened and understaffed. MSF was forced to close a medical clinic on Lesvos after protesters threw rocks at volunteers. Their press release noted a rise in “aggressive behavior towards asylum seekers and refugees, as well as humanitarian organizations and volunteers.”
Some individuals suffering from chronic diseases encountered problems obtaining proper medication. Asylum seekers lacking a permanent or provisional social security number faced particular difficulty in accessing medical, mental health, and pharmaceutical care, with those suffering from chronic diseases being left without treatment for a considerable amount of time.
On October 11, Migration and Asylum Minister Notis Mitarachis announced that asylum seekers would receive a bank account, taxpayer identification number, and social security number upon completing their initial registration, allowing asylum seekers to rent an apartment, get a job, and receive medical care.
Once granted asylum, new refugees were provided one month in subsidized housing. It remained difficult in that time span to receive documents required to apply for a job, rent a house, or receive the health booklet needed for some medical services. Passports to leave the country temporarily were easily obtainable.
The government operated facilities staffed with basic medical personnel outside the RICs and reception facilities in the mainland for the examination and isolation of possible COVID-19 cases. Media and NGOs, including MSF, reported funding gaps which delayed or disrupted the operation of these facilities. They also underscored the difficulty in practicing social distancing in congested environments that lacked washing facilities, antiseptics, and sufficient masks.
The government enforced a different protocol for the management of COVID-19 outbreaks in reception camps than for other enclosed population groups. The government protocol, known as the Agnodiki Plan, requires facilities to be quarantined and all cases (confirmed and suspected) to be isolated. If outbreaks occur at other enclosed population groups (such as nursing homes), vulnerable individuals are to be immediately moved from the site to safe accommodations, while all confirmed and suspected cases are isolated off-site in a separate facility.
RICs on islands and in the Evros region continued to be overcrowded despite intense government efforts to decongest them. Shelter, health care, wash facilities, and sewer connections were inadequate, often raising security and health concerns. Housing conditions at reception facilities elsewhere on the mainland were generally better, although at times overcrowding and remoteness from urban centers hindered access to services.
Many vulnerable asylum seekers were eligible to be sheltered in apartments via the ESTIA housing program implemented by UNHCR in cooperation with some NGOs and local municipalities. Conditions in the apartments were significantly better than in reception facilities. IOM implemented a program for sheltering asylum seekers in short-term facilities such as hotels. Throughout July media reported on several cases of recognized refugees staying in the streets after they had to leave EU- and government-sponsored accommodation. An unknown number of homeless refugees were temporarily accommodated in big tents at reception camps around Attica (Elaionas, Skaramangas, Schisto, Malakasa.)
Unaccompanied minors living in “protective custody” in police stations had limited or no access to health care or medical services. As of October 15, according to the country’s National Center for Social Solidarity, 176 unaccompanied children were in protective custody (see section 1.c., Prison and Detention Center Conditions, Physical Conditions). On November 18, the Ministry for Migration and Asylum reported that all 170 unaccompanied minors who had been in protective custody were transferred to suitable facilities.
Durable Solutions: Refugees may apply for naturalization after seven years of residence in the country as a recognized refugee per a change in the law that took effect March 11. The previous requirement was three years. The government processed family reunification applications for asylum seekers with relatives in other countries. The IOM offered voluntary returns to rejected asylum seekers and those who renounced their asylum claims, offering in some cases 2,000 euros ($2,400) as an inducement.
Temporary Protection: As of February 29, the government provided temporary protection to approximately 599 individuals who may not qualify as refugees.