Guatemala is a multiparty constitutional republic. On January 14, Alejandro Eduardo Giammattei Falla of the We’re Going for a Different Guatemala Party was sworn into office for a four-year term as president. International observers considered the presidential election held in 2019 as generally free and fair.
The National Civil Police, which is overseen by the Ministry of Government and headed by a director general appointed by the minister, is responsible for law enforcement in the country. The Ministry of National Defense oversees the military, which focuses primarily on operations in defense of the country, but the government also used the army to support the National Civil Police in internal security operations, as permitted by the constitution. Civilian authorities, at times, did not maintain effective control over the security forces. Members of security forces committed some abuses.
Significant human rights issues included: unlawful or arbitrary killings, including extrajudicial killings arranged by government officials; harsh and life-threatening prison conditions; arbitrary arrest and detention; serious problems with the independence of the judiciary; serious restrictions on the press, including violence, threats of violence, or unjustified arrests or prosecutions against journalists; widespread corruption; lack of investigation of and accountability for violence against women; crimes involving violence or threats of violence targeting persons with disabilities, members of indigenous groups, and lesbian, gay, bisexual, transgender, and intersex persons; and use of forced labor, including child labor.
Impunity continued to be widespread. Corruption, concerted efforts by organized criminal actors, and lack of political will made meaningful investigation and prosecution of crimes difficult.
Section 1. Respect for the Integrity of the Person, Including Freedom from:
a. Arbitrary Deprivation of Life and Other Unlawful or Politically Motivated Killings
There were reports that the government or its agents committed arbitrary or unlawful killings. As of August 31, the Public Ministry, which is responsible for the prosecution of all criminal cases, as well as the Office of Professional Responsibility of the National Civil Police (PNC), reported two complaints of homicide by police, the same number of complaints as in 2019. The Public Ministry continued to investigate a case of alleged excessive use of force, in which video security surveillance captured PNC officers shooting and killing Edgar Ic Perez after COVID-19 curfew hours on June 17.
The nongovernmental organization (NGO) Unit for the Protection of Human Rights Defenders alleged that at least 14 members of rural and indigenous activist groups were killed or died in disputed circumstances between January and August. Some of the killings appeared to be politically motivated, and all the cases remained under investigation at year’s end (see section 6, Indigenous People). In 2019, 15 activists or human rights defenders were killed.
The national government’s prosecution of former intelligence chief Jose Mauricio Rodriguez Sanchez continued. Rodriguez Sanchez was accused of genocide against the Maya Ixil community during the country’s 36-year internal armed conflict (1960-96). On February 4, a military expert proposed by the Public Ministry testified in the case against Luis Enrique Garcia Mendoza, operations commander under former president Rios Montt. The testimony focused on the chain of command of the Ministry of Defense during that period, both as a means to provide expert witness against the defendants and to identify other officers that might have given the orders. Judge Jimmi Bremer of High-Risk Court C indicted Garcia Mendoza in November 2019 on charges of genocide and crimes against humanity.
The Public Ministry continued investigation of another case for genocide against the Maya Ixil community from the last months of former president Romeo Lucas Garcia’s government (1978-82). Three high-ranking military officers, Cesar Octavio Noguera Argueta, Manuel Callejas y Callejas, and Benedicto Lucas Garcia, were charged in this case. According to the ministry, the case involved a minimum of 32 massacres, 97 selected killings, 117 deaths due to forced displacement, 37 cases of sexual assault, and 80 cases of forced disappearance. Many victims were children. In November 2019 the courts found sufficient evidence in the Public Ministry’s preliminary investigation to order a deeper investigation. Judge Miguel Angel Galvez scheduled a hearing for September 1 to rule on whether there was sufficient evidence to bring the case to public trial against the three defendants, but the hearing was suspended. The defense filed a request for house arrest for Callejas y Callejas and Lucas Garcia due to the heightened risk of COVID-19 in prison facilities. Judge Galvez denied the request because the defendants’ charges made them ineligible for house arrest under the law. Callejas and Lucas were both previously convicted of serious crimes in the Molina Theissen case and were serving 58-year sentences.
There were no reports of new disappearances by or on behalf of government authorities. The Public Ministry continued to investigate and prosecute cases of forced disappearances from the internal armed conflict period. The government did not comply, however, with an order from the high-risk courts, which handle sensitive cases often risky for judges to take on, to create a national commission on the search for disappeared persons and a national registry of victims.
The CREOMPAZ case, named after the Regional Center for UN Peacekeeping Training Institute where a mass burial site for disappeared persons was found, continued for former military officers indicted in 2017 on charges of forced disappearance and crimes against humanity during the 1960-96 armed conflict. The courts needed to resolve several appeals and recusal motions filed in 2016 before a full trial could begin. The defense filed a request for house arrest for two former military officers indicted in the case, Byron Barrientos and Carlos Garavito, due to the heightened risk of COVID-19 in prison facilities. High-Risk Court A denied the request because the defendants’ charges made them ineligible for house arrest under the law. Former congressman Edgar Justino Ovalle Maldonado, also charged in the case, remained in hiding after the Supreme Court lifted his immunity from prosecution in 2017.
c. Torture and Other Cruel, Inhuman, or Degrading Treatment or Punishment
The law prohibits torture and other cruel, inhuman, or degrading treatment or punishment, but there were reports alleging government workers employed them at the Federico Mora National Hospital for Mental Health (see section 6). The Office of the UN High Commissioner for Human Rights (OHCHR) noted that documentation and reporting mechanisms for torture and other cruel, inhuman, or degrading treatment or punishment remained weak, thereby hindering a full understanding of the prevalence of the problem.
According to the Conduct in UN Field Missions online portal, in February an allegation was made that Guatemalan peacekeepers deployed to a UN peacekeeping mission, raped a child. As of October the government was investigating the allegation.
Impunity within the PNC was not a pervasive and systemic issue. Impunity from prosecution for serious crimes within the PNC has generally been in decline for more than a decade, with several high-profile convictions of PNC officers now serving prison sentences. Lesser crimes of negligence and bribery by officers continued, however, with few convictions. Negligence by officers was largely the result of a lack of sufficient training. The law requires officers to hold at least a high school degree, but they often had much less, and some individuals had as little as six months of police training before being sent out on the streets. Small monthly salaries of approximately 4,000 quetzals ($535) created an incentive to extort bribes. A large number of PNC officers were removed from the force over the past three years based on allegations of bribery. There were also anecdotal reports that the military extorted bribes and arbitrarily and temporarily detained persons when acting in support of the PNC. These instances seemed scattered and not related to military orders.
f. Arbitrary or Unlawful Interference with Privacy, Family, Home, or Correspondence
The law prohibits such actions, and the government generally respected these prohibitions.
Section 6. Discrimination, Societal Abuses, and Trafficking in Persons
Rape and Domestic Violence: The law criminalizes rape of men or women, including spousal rape, and sets penalties between five and 50 years in prison. Police had minimal training or capacity to investigate sexual crimes or assist survivors of such crimes, and the government did not enforce the law effectively. Rape and other sexual offenses remained serious problems.
The government took steps to combat femicide and violence against women. The judiciary continued to operate a 24-hour court in Guatemala City to offer services related to violence directed toward women, including sexual assault, exploitation, and trafficking of women and children. The judiciary also operated specialized courts for violence against women throughout the country, but not in every department. The Public Ministry maintained a 24-hour victim service center to provide medical, psychosocial, and legal support to victims, including restraining orders for their immediate protection. The ministry also maintained a national alert system for finding disappeared women. Sexual violence remained widespread despite these advances. The ministry reported that 3,684 women were victims of rape from January to August, compared with 6,231 women in the previous year. NGOs partially attributed the lower number of cases filed to barriers to accessing the Public Ministry during the COVID-19 pandemic, including modified working hours for Public Ministry offices.
The law establishes penalties for femicide of 25 to 50 years in prison without the possibility of reducing the sentence; however, femicide remained a significant problem. The NGO Mutual Support Group reported that from January to August, 302 women were killed, compared with 477 in the same period in 2019. According to judicial system data, 34 persons were convicted of femicide from January to November.
Violence against women, including sexual and domestic violence, remained widespread and serious. The law establishes penalties of five to eight years for physical, economic, and psychological violence committed against women due to their gender. As the government closed down nonessential businesses and most forms of travel, imposing a strict curfew for COVID-19, several NGOs, international organizations, and the government noted an increase in domestic abuse and violence against women. Data was scarce and difficult to collect, as some analysts noted women were not able to leave their homes to report abuses confidentially to police. Mutual Support Group estimated that domestic violence cases increased by nearly 200 percent compared with the previous year, noting 2,657 cases of “intrafamily violence” in the first six months. The Public Ministry recorded 39,399 instances of violence against women from January to August, compared with 40,993 in the same period of 2019. The ministry noted that the judicial system convicted 424 perpetrators of violence against women from January to August, compared with 1,149 in the same period of 2019.
In January, PNC officers arrested Francisco Cuxum Alvaradeo, 64, immediately after his deportation from the United States. The Public Ministry indicted him on charges of crimes against humanity and aggravated sexual assault against 36 Maya Achi women in Rabinal between 1981 and 1985. The Public Ministry indicted seven other defendants, former members of the civil defense patrols, on the same charges in 2018. The case against Cuxum was in the presentation of evidence phase, awaiting a resolution regarding the opening of a public trial. Cuxum’s case reopened the overall Maya Achi sexual violence case, which had remained blocked after a previous judge dismissed the charges against the seven other defendants and ordered their release. The case remained mired in a series of unresolved appeals.
Sexual Harassment: Although several laws refer to sexual harassment, no single law, including laws against sexual violence, address it in a direct manner. Human rights organizations reported sexual harassment was widespread.
Reproductive Rights: Couples and individuals have the right to decide the number, spacing, and timing of their children free from discrimination, coercion, and violence. They did not always have the information and means to do so.
Cultural, geographic, and linguistic barriers hampered access to reproductive health care including contraceptives, particularly for indigenous women in rural areas, where contraceptives were also least likely to be available locally. A lack of culturally sensitive reproductive and maternal health-care service providers deterred some indigenous women from accessing these services.
The government made progress to ensure that survivors of sexual violence who sought medical attention received sexual and reproductive health services, with some hospitals classifying sexual assault as a medical emergency; however, many survivors did not seek medical care due to cultural and geographic barriers.
Coercion in Population Control: There were no reports of coerced abortion or involuntary sterilization on the part of government authorities.
Discrimination: Although the law establishes the principle of gender equality, women, and particularly indigenous women, faced discrimination and were less likely to hold management positions.
Birth Registration: Children derive citizenship by birth within the country or from their parents. UNICEF described low birth registration as a “serious problem,” and UNHCR reported problems in registering births were especially acute in indigenous communities due to inadequate government registration and documentation systems. Lack of registration restricted children’s access to some public services and created conditions that could lead to statelessness.
Education: While primary education is free and compulsory through age 15, access was limited in many rural areas; education through the secondary level is not obligatory. International observers noted boys were prioritized for high school education in rural communities due to the need to travel long distances and girls’ perceived value in the home. UNICEF criticized the government’s education plan during the COVID-19 pandemic, citing its exclusively distance-learning education plan as unrealistic and discriminatory against most indigenous children, who lacked access to stable internet connections and computers.
Child Abuse: Child abuse remained a serious problem. A unit under the Office of the Special Prosecutor for Crimes against Children and Adolescents handled child abuse cases. The Public Ministry opened an integrated 24-hour care model providing medical, psychosocial, and legal support to children and adolescent victims of violence. The ministry reported 4,001 reports of abuse of minors of all types, approximately 3,000 fewer than in 2019. The ministry reported 14 convictions for child abuse from January through August, compared with 54 during the same period in 2019. Closure of the courts for COVID-19 affected convictions for these cases.
NGOs supporting at-risk youth reported adolescents detained by police were subject to abusive treatment, including physical assaults.
Child, Early, and Forced Marriage: The legal age for marriage is 18. There continued to be reports of early and forced marriages in some rural indigenous communities and in the Lev Tahor religious community, but the National Registry of Persons reported no attempted registration of underage marriage.
Sexual Exploitation of Children: The law provides sentences ranging from 13 to 24 years in prison, depending on the victim’s age, for engaging in sex with a minor. The minimum age of consensual sex is 18.
The law prohibits child pornography and establishes penalties of six to 10 years in prison for producing, promoting, and selling child pornography and two to four years’ imprisonment for possessing it. The Public Ministry and the PNC conducted several raids against alleged online child pornography networks. The Regional Unit against Trafficking in Persons, responsible for eight departments in the Western Highlands and launched in 2018, expanded the government’s investigative capacity against child pornography offenders. The commercial sexual exploitation of children, including child sex tourism, remained a problem, including in privately run orphanages.
Displaced Children: Criminals and gangs often recruited street children, many of them victims of domestic abuse, for purposes of theft, extortion, prostitution, transporting contraband, and conducting illegal drug activities.
Institutionalized Children: More than 500 children and adolescents lived in shelters operated by the Secretariat for Social Welfare (SBS). In 2019 the Secretariat against Sexual Violence, Exploitation, and Trafficking in Persons transferred control of three shelters to the SBS, as mandated by the government. Observers noted the SBS responsibly maintained and improved the shelters despite fears from human rights observers that the transfer happened too soon and the SBS was not prepared to handle control of the shelters.
Overcrowding was common in both private and SBS shelters, and government funding for orphanages remained limited. Local and international human rights organizations, including Disability Rights International, raised concerns that child abuse was rampant. The OHCHR reported Hogar Esperanza, a private shelter for orphans and child victims of violence, sheltered children with disabilities but had no specialists able to care for them. The OHCHR also reported Hogar Esperanza was housing children in spaces that resembled cages. The OHCHR stated private shelters were often better than SBS shelters, but in cases like Hogar Esperanza, there was a clear need for reform to care adequately for children with disabilities.
Former SBS secretary Carlos Rodas and former deputy secretary for protection and shelter services Anahi Keller remained in pretrial detention with four others on charges of murder, abuse of authority, breach of duty, and abuse against minors following the deaths of 41 girls in a 2017 fire at the Hogar Seguro orphanage. As of October the case remained locked in a series of unresolved appeals and delays. The Constitutional Court ruled in July that the court in charge of the trial must accept evidence on the nature of the fire that was previously rejected in 2018. Some nongovernment analysts noted the judges might be intentionally delaying the Hogar Seguro case to wait for the new appeals court judges to be appointed, a process delayed since 2019. There were also accusations the judges intentionally delayed the case because the defendants were close to former president Jimmy Morales; several judges recused themselves from the case amid allegations of bias in favor of the defendants. The government did not make significant structural changes to the national system following the Hogar Seguro fire.
International Child Abductions: The country is a party to the 1980 Hague Convention on the Civil Aspects of International Child Abduction. See the Department of State’s Annual Report on International Parental Child Abduction at .
Persons with Disabilities
The constitution contains no specific prohibitions against discrimination based on physical, sensory, intellectual, or mental disabilities. The law, however, mandates equal access to public facilities and provides some other legal protections. In many cases, however, the law was not enforced. The law does not mandate that persons with disabilities have access to information or communications.
There was no reliable data on the prevalence of disabilities in the school-age population, but the National Council for Persons with Disabilities reported few persons with disabilities attended educational institutions or held jobs. The council, composed of representatives of relevant government ministries and agencies, is the principal government entity responsible for protecting the rights of persons with disabilities. Most schools and universities did not have facilities accessible to persons with disabilities.
The Federico Mora National Hospital for Mental Health, the only public health-care provider for persons with mental illness, lacked basic supplies, equipment, hygienic living conditions, and adequate professional staff. The OHCHR reported the hospital housed persons with physical disabilities in the same wards as patients with mental health needs. Media and human rights organizations reported mistreatment of residents, including physical, psychological, and sexual violence by other residents, guards, and hospital staff, especially against women and children with disabilities. Disability Rights International and other human rights organizations continued to monitor the hospital for its history of employees trafficking women into sexual exploitation. Multiple legal actions were pending against the hospital.
The OHCHR reported the government’s COVID-19 response did not adequately address the needs of persons with disabilities. The OHCHR received complaints from individuals with mobility restrictions who could not leave their homes due to the curfew and suffered from profound hunger. The government also did not make exceptions for persons on the autism spectrum and others who suffered distress from lack of physical space during lockdown. One public hospital for persons with disabilities, the Social Security Institute for Physical Rehabilitation, was closed to convert it into a hospital for COVID-19 patients. The OHCHR reported the government did not create a plan to continue rehabilitation care in another location. In response to the November tropical depression and hurricane, the government ordered evacuations but did not have the means to provide information or assist citizens with disabilities. The OHCHR reported one deaf teenager was ordered to evacuate but did not receive information on how to find shelter.
Section 7. Worker Rights
a. Freedom of Association and the Right to Collective Bargaining
The law provides for the right of workers, with the exception of security force members, to form and join trade unions, conduct legal strikes, and bargain collectively. The law, however, places some restrictions on these rights. For example, legal recognition of an industrywide union requires that the membership constitute a majority of the workers in an industry and restricts union leadership to citizens. Ministries and businesses are required to negotiate only with the largest union, as determined by annual membership. The law prohibits antiunion discrimination and employer interference in union activities and requires employers to reinstate workers dismissed for organizing union activities. A strike must have the support of the majority of a company’s workforce. Workers are not restricted to membership in one union or one industry.
The president and cabinet may suspend any strike deemed “gravely prejudicial to the country’s essential activities and public services.” The government defined “essential services” more broadly than international standards, thus denying the right to strike to a large number of public workers, such as those working in education, postal services, transport, and the production, transportation, and distribution of energy. Public employees may address grievances by means of conciliation for collective disputes and arbitration directly through the labor courts. For sectors considered essential, arbitration is compulsory if there is no agreement after 30 days of conciliation. During the six successive states of calamity declared between March and September 30 due to the COVID-19 pandemic, no union attempted a strike, although were strikes expressly prohibited. The Solidarity Center said the trade union leadership was largely inactive, and only one member of the National Confederation of Christian Trade Unions’ labor observatory continued substantive work during the pandemic.
The law prohibits employer retaliation against workers engaged in legal strikes. If authorities do not recognize a strike as legal, employers may suspend or terminate workers for absence without leave. A factory or business owner is not obligated to negotiate a collective bargaining agreement unless at least 25 percent of workers in the factory or business are union members and request negotiations. Once a strike occurs, companies are required to close during negotiations. Strikes were extremely rare, but work stoppages were common.
The government did not effectively enforce the law. Government institutions, such as the Ministry of Labor and the labor courts, did not effectively investigate, prosecute, or punish employers who violated freedom of association and collective bargaining laws. Penalties were not commensurate with those for other laws involving denials of civil rights, such as discrimination. Labor courts also failed to compel compliance with reinstatement orders, including payment of back wages, for workers illegally dismissed for engaging in union activities. The Public Ministry was ineffective in responding to labor court referrals for criminal prosecution in cases where employers refused to comply with labor court orders. Like other courts, the labor courts also largely closed from March to June due to COVID-19.
The Ministry of Labor has the authority to sanction employers for violating union and collective bargaining rights. Business groups complained the time frame to investigate and verify compliance with Ministry of Labor remediation orders was too short and resulted in more cases being referred to the labor courts without an opportunity to conciliate. Worker representatives reported no significant improvement in compliance with the law as a result of the new sanction authority, noting that the inspectorate emphasized collection of fines, which now go to the labor inspectorate, over remediation of the underlying violations. Lack of information about the law’s implementation made it difficult to assess its impact on improving labor law enforcement.
The Unit for Crimes against Unionists within the Office of the Special Prosecutor for Human Rights in the Public Ministry was responsible for investigating attacks and threats against union members as well as for noncompliance with judicial orders in labor cases. Staffing for the unit remained stagnant, and successful prosecutions remained a challenge exacerbated by the pandemic.
The National Tripartite Commission on Labor Relations and Freedom of Association encouraged social dialogue between the Ministry of Labor, unions, and businesses, and monitored and facilitated implementation of the 2013 ILO roadmap and its 2015 indicators.
Three subcommissions established under the National Tripartite Commission–on legislation and labor policy, on mediation and dispute settlement, and on implementation of the roadmap–held meetings during the year. In November the subcommission on implementation of the roadmap presented its full report in Geneva. The mediation and dispute settlement subcommission developed the capacity of governmental, union, and business members to mediate labor conflicts, with the ILO providing technical support and training. The subcommission on labor and legislation made a diagnostic analysis of labor law and drafted reforms.
Prior reports demonstrated a lack of progress in all nine elements of the roadmap except sanctions on labor violations. After being inactive in the first quarter of the year, the National Tripartite Commission met virtually after March. The Ministry of Government did not convene the Interagency Committee to Analyze Attacks against Human Rights Defenders, including trade unionists, on a regular basis due to the pandemic. On October 26, the Ministry of Government reconvened the committee through a published ministerial agreement. Two days later, and without explanation, the committee was closed again through another ministerial agreement.
The country did not demonstrate measurable progress in the effective enforcement of its labor laws, particularly those related to freedom of association and collective bargaining. Labor officials pointed to the pandemic as the reason for lack of enforcement. Violence and threats against trade unionists and labor activists remained serious problems, although COVID-19 prevented serious attempts to document cases, and much of the formal sector was inactive from March through September. From January to September, the Solidarity Center registered three violent attacks, 13 death threats, and 10 acts of criminalization and defamation against trade unionists and labor activists. Authorities did not thoroughly investigate most acts of violence and threats and often discarded trade union activity as a motive from the outset of the investigation, allowing these acts to go unprosecuted. Several labor leaders reported death threats and other acts of intimidation. The Special Prosecutor’s Office for Crimes against Judicial Workers and Unionists reported that by December 11, it had received 244 complaints of crimes or offenses against trade unionists and labor activists compared with 487 complaints from January to August 31, 2019.
Procedural hurdles, restrictions on and delays in forming unions, and impunity for employers rejecting or ignoring court orders limited freedom of association and collective bargaining. Government statistics on attempted union registrations indicated most registrations were initially rejected, and when they were issued, it was after the legally established period. In addition credentials of union leaders were regularly rejected and delayed. As a result union members were left without additional protections against antiunion retaliation.
Employers routinely resisted attempts to form unions, delayed or only partially complied with agreements resulting from direct negotiations, and ignored judicial rulings requiring the employer to negotiate with recognized unions. There were credible reports of retaliation by employers against workers who tried to exercise their rights, including numerous complaints filed with the Ministry of Labor and the Public Ministry alleging employer retaliation for union activity. Common practices included termination and harassment of workers who attempted to form unions, creation of illegal company-supported unions to counter legally established unions, blacklisting of union organizers, threats of factory closures, and deliberate failure to register unionized workers for certain government benefits. Local unions reported businesses used fraudulent bankruptcies, ownership substitution, and reincorporation of companies to circumvent legal obligations to recognize newly formed or established unions, despite legal restrictions on such practices.
b. Prohibition of Forced or Compulsory Labor
The law prohibits all forms of forced or compulsory labor. The government failed to enforce the law effectively. Reports persisted of men and women subjected to forced labor in agriculture and domestic service. Penalties were not commensurate with those for other analogous serious crimes, such as kidnapping. Criminal penalties for forced labor range from eight to 18 years’ imprisonment and a fine. The government has specialized police and prosecutors who handle cases of human trafficking, including forced labor, although local experts reported some prosecutors lacked adequate training. There were also reports of forced child labor (see section 7.c.).
c. Prohibition of Child Labor and Minimum Age for Employment
The law does not prohibit all of the worst forms of child labor. The Ministry of Labor regulations set the minimum age for employment at 15 years. The law bars employment of minors younger than age 15, but it also allows the Ministry of Labor to authorize children younger than 15 to work in exceptional cases. The ministry’s inspectorate reported it did not authorize any exceptions during the year. The law prohibits persons younger than 18 from working in places that serve alcoholic beverages, in unhealthy or dangerous conditions, at night, or beyond the number of hours permitted. The legal workday for persons younger than 14 is six hours; for persons 14 to 17, it is seven hours. Child labor was nonetheless prevalent in the agricultural sector, in dangerous conditions, and with parents’ knowledge and consent.
The Ministry of Labor’s Child Worker Protection Unit is responsible for enforcing restrictions on child labor and educating minors, their parents, and employers on the rights of minors. Penalties were not commensurate with those for analogous serious crimes, such as kidnapping. The government did not effectively enforce the law, a situation exacerbated by the weakness of the labor inspection and labor court systems. The government devoted insufficient resources to prevention programs. During restrictions imposed due to the pandemic, the Protection Unit largely worked from home, ineffectively enforcing the law.
The NGO Conrad Project Association of the Cross estimated the workforce included approximately one million children ages five to 17. Most child labor occurred in rural indigenous areas of extreme poverty. The informal and agricultural sectors regularly employed children younger than 14, usually in small family enterprises, including in the production of broccoli, coffee, corn, fireworks, gravel, and sugar. Indigenous children also worked in street sales and as shoe shiners and bricklayer assistants. An estimated 39,000 children, primarily indigenous girls, worked as domestic servants and were often vulnerable to physical and sexual abuse and sex trafficking. Traffickers exploited children in forced begging, street vending, and as street performers, particularly in Guatemala City and along the border with Mexico. Traffickers particularly targeted indigenous individuals, including children, for forced labor, including in tortilla-making shops. Criminal organizations, including gangs, exploited girls in sex trafficking and coerced young males in urban areas to sell or transport drugs or commit extortion.
d. Discrimination with Respect to Employment and Occupation
The law explicitly prohibits discrimination with respect to employment or occupation based on race, color, sex, religion, political opinion, national origin or citizenship, age, and disability. The government did not effectively enforce the law and related regulations. Penalties were not commensurate with laws related to civil rights, such as election interference. Discrimination in employment and occupation occurred. Anecdotally, wage discrimination based on race and sex occurred often in rural areas.
e. Acceptable Conditions of Work
The law sets national minimum wages for agricultural and nonagricultural work and for work in garment factories. The minimum wage for agricultural and nonagricultural work and for work in export-sector-regime factories did not meet the minimum food budget for a family of five.
The legal workweek is 48 hours with at least one paid 24-hour rest period. Workers are not to work more than 12 hours a day. The law provides for 12 paid annual holidays and paid vacation of 15 working days after one year’s work. Daily and weekly maximum hour limits do not apply to domestic workers. Workers in the formal sector receive the standard pay for a day’s work for official annual holidays. Time-and-a-half pay is required for overtime work, and the law prohibits excessive compulsory overtime.
The government sets occupational health and safety (OSH) standards that were inadequate and not current for all industries. The government did not effectively enforce OSH laws. Penalties for OSH violations were not commensurate with those for crimes such as negligence. The situation worsened during the pandemic. Many manufacturing facilities, including textile and clothing manufacturing, as well as call centers were exempted from otherwise strict lockdown protocols within days of the March state of calamity. The press reported numerous outbreaks in such facilities until the end of August, when mask usage increased and sanitary measures were properly implemented in the workforce. Among the factories affected was KP Textiles, a garment factory supplying GAP; American Eagle; and Amazon, where more than 200 workers tested positive for COVID-19 and whose owners originally refused to take precautions or allow labor inspectors to enter. While the factory eventually was inspected and shut down, it opened again and was not fined. The law does not provide for the right of workers to remove themselves from situations that endanger health or safety without jeopardy to their employment.
Inspectors often lacked vehicles or fuel to carry out inspections, and in some cases they failed to take effective action to gain access to worksites in response to employers’ refusal to permit labor inspectors access to facilities. Inspectors were encouraged to seek police assistance as required. Inspections were generally not comprehensive, and if complaint driven, focused on investigating the alleged violation rather than attempting to maximize limited resources to determine compliance beyond the individual complaint. From March to early April, Ministry of Labor inspections were suspended. Approximately half the unit returned in April and focused on inspecting possible violations of COVID-19 guidelines and hygiene. By August inspectors had returned to normal operations but with a large backlog of labor hearings due to the closed courts.
The Ministry of Labor conducted inspections to monitor compliance with minimum wage law provisions but often lacked the necessary vehicles or fuel to enable inspectors to enforce the law, especially in the agricultural and informal sectors. The ministry did not employ a sufficient number of labor inspectors to deter violations, and many of them performed reviews on paper or administrative duties rather than clearly defined inspection duties. During the pandemic the ministry closed its offices to the public, and workers were unable to present complaints in person. The ministry established a hotline to receive complaints, but workers stated that often no one answered their calls. The ministry later developed a web portal for complaints, but not all workers had access to internet. The number of inspections conducted decreased during the pandemic.
On July 9, the Ministry of Labor issued a ministerial accord allowing certain businesses to suspend the payment of worker’s midyear bonus due to financial hardship caused by the pandemic. The Constitutional Court invalidated the accord, however, and ordered businesses to make the bonus payments on time and in full, in accordance with the law. On July 8, the ministry reported that it would enforce compliance with payment of the bonus, which must be paid to all workers during the first two weeks of July, and emphasized the benefit must be paid by companies that continued operations during the COVID-19 emergency. Ministry inspectors shifted focus in July from COVID-19 hygiene inspections to the bonus payments but had limited staff to complete the inspections. In addition the ministry noted it had coordinated with two banks and a federation of credit and savings cooperatives so that employers affected by the pandemic would have access to the working capital credit fund and fulfill their labor obligations. The ministry also announced that employers who were not financially able to pay the bonus had to inform ministry officials through an affidavit as established by law.
Labor inspectors reported uncovering numerous instances of overtime abuse, but effective enforcement was undermined due to inadequate fines and labor courts’ reluctance to use compulsory measures, such as increased fines and referrals to the criminal courts, to obtain compliance. During the pandemic these issues worsened as the labor courts closed to the public, performing minimal administrative duties as officials tried to work from home. Other factors contributing to the lack of effective enforcement included labor court inefficiencies, employer refusal to permit labor inspectors to enter facilities or provide access to payroll records and other documentation, and inspectors’ lack of follow-up inspections in the face of such refusals. In one case in June, a business protested the presence of a congressional deputy and a PDH official in an attempted labor inspection. Members of the business community accused the PDH of performing inspections without permission and without the ministry, although ministry presence is not legally required for the PDH to inspect facilities. The business community agreed the PDH has a right to inspect but said the PDH did not always follow official protocols. Due to inefficient and lengthy court proceedings, the resolution of labor court cases was often delayed, in many instances for several years. Employers failing to provide a safe workplace were rarely sanctioned, and a law requiring companies with more than 50 employees to provide onsite medical facilities for their workers was not enforced.
The Solidarity Center explained that almost all organized labor activity ceased during the pandemic as elderly trade union officials were unwilling or unable to venture outside their homes and equally unwilling to cede authority to younger union leaders. Nonetheless, trade union leaders and human rights groups reported employers required workers to work overtime without legally mandated premium pay. Management often manipulated employer-provided transportation to worksites to force employees to work overtime, especially in export processing zones located in isolated areas with limited transportation alternatives. Noncompliance with minimum wage provisions in the agricultural and informal sectors was widespread. Advocacy groups estimated the vast majority of workers in rural areas who engaged in daylong employment did not receive the wages, benefits, or social security allocations required by law. Many employers in the agricultural sector reportedly conditioned payment of the minimum daily wage on excessive production quotas that workers generally were unable to meet. To meet the quota, workers felt compelled to work extra hours, sometimes bringing family members, including children, to help with the work. Because of having to work beyond the maximum allowed hours per day, workers received less than the minimum wage for the day and did not receive the required overtime pay. According to ILO statistics, 74 percent of the workforce worked in the informal sector and outside the basic protections afforded by law.
Local unions highlighted and protested violations by employers who failed to pay employer and employee contributions to the national social security system despite employee contribution deductions from workers’ paychecks. These violations, particularly common in export and agricultural industries, resulted in limiting or denying employees’ access to the public health system and reducing or underpaying workers’ pension benefits during their retirement years.
Many employers of domestic servants routinely paid below minimum wage, failed to register their employees with the Guatemalan Institute of Social Security, and demanded 16-hour days for six or more days a week for live-in staff. Many of these same employees were summarily dismissed at the beginning of the pandemic or advised to stay in the home of their employer without traveling back to their own families or communities for fear of spreading the virus. An undetermined number of dismissed employees returned to their previous employers as conditions stabilized.