Section 2. Respect for Civil Liberties, Including:
e. Status and Treatment of Internally Displaced Persons
UNHCR estimated more than 90,000 individuals had displacement-related needs due to the 1999 Kosovo conflict, including 65,000 in Serbia, 16,406 in Kosovo, 7,500 in “third countries,” 729 in Montenegro, and 394 in North Macedonia. The Ministry for Communities and Return does not collect, process, or manage data on the displaced population and voluntary returnees. UNHCR continued to maintain its internal database of returnees and assistance applications. According to the Communities and Return Ministry, obstacles to return included security incidents, insufficient protection of property rights, failure of courts to resolve property disputes, disobedience to court decisions, lack of access to public services, issues with language rights implementation, limited economic prospects, and societal discrimination. According to UNHCR the lack of a detailed census and adequate profiling data left displaced persons excluded from human rights protections and development plans.
The government promoted the safe and voluntary return of internally displaced persons (IDPs). Through the Communities and Returns Ministry, it promoted policies and protections for IDPs in line with EU policies and cooperated with domestic and international organizations to ensure IDPs had access to their property and tools for their sustainable return. These include assistance repossessing property, land allocations for housing, and improved socioeconomic prospects.
As of December the Ministry of Communities and Return reported that 273 individuals–including 133 Serbs, 42 Gorani, 36 Roma, 33 Balkan Egyptians, 23 Ashkali, and five Albanians–had returned to their place of origin in the country. As of June, 408 IDPs, mostly Kosovo Serbs, were living in collective shelters across the country. The construction of social housing apartments for 255 IDPs and refugees residing in five collective shelters was ongoing, and the project was expected to finish by the end of the year. The municipalities of Leposavic and Zvecan allocated land for construction of social housing for the remaining residents of 10 collective shelters, with funding expected from the EU and the Ministry for Communities and Return.
By September, under an EU-funded return and reintegration program and in partnership with the International Organization for Migration, the Communities and Return Ministry successfully constructed and conducted technical acceptance of 53 houses for displaced persons and returnees, with 38 additional houses under construction. In addition, 65 selected beneficiaries of newly constructed houses received furniture and household appliances. The Communities and Return Ministry expected to finalize construction of 101 houses for displaced and returnees by the end of the year. As part of the same EU program, 100 beneficiaries received financial assistance to start their own businesses to generate income. The ministry also provided care packages to 872 vulnerable families.
The return process in some areas of the country continued to be marked by security incidents and local communities’ reluctance to accept the return of, or visits by, Kosovo Serbs. In January Kosovo Albanians in Gjakove/Djakovica, including persons whose family members remain missing, protested the planned pilgrimage of displaced Serbs to the town’s Serbian Orthodox church. The pilgrims’ association said it cancelled the visit due to security reasons. As of July UNHCR noted 45 incidents primarily affecting returnees and their property, mainly in the Peje/Pec region. For example, in April a vehicle and livestock were stolen from a returnee in the Istog/Istok area. UNHCR said the targets of the incidents were believed to be Kosovo Serbs, except for one case involving a Kosovo-Ashkali returnee.
Police maintained a presence in areas with ethnic minorities and returnees to prevent crime, build the confidence of returnees, and to protect returnees’ property.
g. Stateless Persons
Official figures on stateless persons were not available. The law contains no discriminatory provisions that might cause groups or individuals to be deprived of or denied citizenship. Citizens convey citizenship to their children. Children born to noncitizen parents acquire citizenship by virtue of birth within the country; this situation most often occurs within minority communities with large numbers of undocumented residents. Government procedures provide for access to naturalization for those granted stateless or refugee status five years after the determination.
Laws relating to civil status permit stateless persons to register life events such as birth, marriage, and death; however, implementation varied among municipalities. The government’s capacity to identify stateless persons and those with undetermined nationality remained inadequate.
In August the Ombudsperson Institution published an ex officio legal opinion for the court of appeals, the basic court in Pristina, the basic court in Peje/Pec, and the basic court in Mitrovica, encouraging them to promptly process lawsuits on the legal identity of unregistered persons, particularly children.
During the year UNHCR provided assistance, including medical and educational aid, to 900 “legally invisible” persons (due to their inability to prove their birth location) from different ethnic groups, most of whom belonged to the Romani, Ashkali, and Balkan-Egyptian communities.
Unregistered residents did not receive social assistance benefits and pension rights and could not register property titles or retain rights to inherited or transferred property. Children born of parents displaced outside the country and who entered with their readmitted parents often lacked documentation, including birth certificates, from their place of birth. Authorities had not developed a systematic solution to this problem. UNHCR provided legal aid for civil registration of 133 unregistered Roma, Ashkali, and Balkan Egyptians.
Section 6. Discrimination, Societal Abuses, and Trafficking in Persons
Rape and Domestic Violence: The law criminalizes rape and domestic violence against all persons, including rape of a relative or spouse. By law, rape is punishable by two to 15 years in prison. EULEX noted courts often applied penalties lighter than the legal minimum in rape cases and that law enforcement rarely took steps to protect victims and witnesses. Furthermore, sentences were often further decreased by the appellate court. The Prosecution Victim Assistance Office reported an increased number of domestic violence cases during the year, from 946 cases in 2019 to 1,145 as of October. Sexual violence and rape occurring either within or outside the family or domestic unit, were rarely reported by victims, frequently due to social stigma or lack of trust in authorities.
The law recognizes gender-based violence as a form of discrimination but lacks a definition of gender-based violence for use in criminal and civil proceedings. Women’s rights organizations held a protest in June to draw attention to disparities between domestic violence suspects, who are generally incarcerated, and sexual assault suspects, who are often released. The groups demanded both types of crimes be treated equally by judicial officials.
The Prosecution Victim Assistance Office helped to provide access to justice for victims of all crimes, with a special focus on victims of domestic violence, trafficking in persons, child abuse, and rape. In addition, each prosecutor’s office had a prosecutor who specialized in handling domestic violence cases. These prosecutors could apply risk-assessment tools to mitigate risk of future abuse and were empowered to recommend harsher sentences for repeat offenders and violators of protective orders.
Police investigated cases of domestic violence before transferring them to prosecutors who make the determination on filing charges. In the first half of the year, the prosecution expeditiously processed domestic violence cases and indictments. The rate of prosecution was low, however, and sentences were often lowered on appeal. Advocates and court observers asserted prosecutors and judges favored family unification over victim protection, with protective orders sometimes allowing the perpetrator to remain in the family home while a case was pending. Sentences ranged from judicial reprimands to up to five years’ imprisonment. The criminalization of domestic violence in April 2019 was accompanied by an increase in arrests, prosecutions, and convictions for the crime. The Pristina basic court held online hearings on domestic violence cases consistent with government anti-COVID-19 pandemic measures.
In September a basic court reduced the life sentence of Pjeter Ndrecaj for murder to 24 years’ imprisonment after the Supreme Court returned the case for retrial. Ndrecaj was found guilty of killing his former wife and nine-year-old daughter in 2018. The court’s original sentence of 24 years had been extended in 2019 by the court of appeal, which found aggravating circumstances not considered by the basic court. Ndrecaj’s former wife had sought help from the police station in Gjakove/Djakovica several hours prior to the killing, but police failed to locate Ndrecaj before the murders took place. As a result, three police officers received five-month suspensions for “abuse of official duty.”
The government licensed and supported 10 NGOs to assist child and female survivors of domestic violence. The government established a budget line for financial support of shelters, resolving a long-standing funding problem. Both NGOs and shelters reported timely receipt of funding.
The Office of the Prime Minister maintained a commission to recognize and compensate survivors of wartime sexual violence. The commission has granted pensions to more than 800 women since 2018. The SPRK designated one prosecutor for cases of wartime sexual violence. Police maintained a unit for war crimes cases, including cases of wartime sexual violence.
Sexual Harassment: The law defines sexual harassment in civil and criminal proceedings. The criminal code stipulates prison sentences as an enhanced penalty for sexual harassment against vulnerable victims and in cases where the criminal procedure is initiated upon the victim’s request. In cases where a crime is committed with the use of a weapon, the sentence may vary from one to five years in prison. The NGO Kosovo Women’s Network reported that implementation of sexual harassment laws was hampered by poorly defined procedures for filing complaints of harassment, and lack of clarity regarding which government bodies should receive these complaints.
According to women’s rights organizations, harassment was common at workplaces in both the public and private sectors and in public institutions of higher education.
Reproductive Rights: Couples and individuals, regardless of gender, ideology, or religious or cultural background; have the right to decide the number, spacing, and timing of their children; to manage their reproductive health; and to have access to the information and the means to do so, free from discrimination, coercion, or violence. The government generally respected reproductive rights, but poor, marginalized, and illiterate individuals often had insufficient access to information. To address the problem, the government and the UN Population Fund created family-planning curricula for all educational levels and were training educators to implement it. According to 2018 World Bank data, the country had 16 births per 1,000 inhabitants. A 2019 report from the international coalition Countdown to 2030 found that 88 percent of women had access to modern contraception, 98 percent had at least four prenatal medical visits, and 99 percent had a skilled health-care provider attend the delivery. Accurate maternal mortality data were unavailable, because the government neither gathered nor maintained records of such deaths. The law obligates the government to provide access to sexual and reproductive health services for survivors of sexual violence, including survivors of conflict-related sexual violence. Survivors are assigned a “victim’s protection official” who assists with both criminal justice and medical treatment processes. The Ministry of Labor and Social Welfare registered survivors of conflict-related sexual violence and provided them with medical and psychosocial support as well as a monthly pension. More than 800 individuals received such benefits during the year.
Coercion in Population Control: There were no reports of coerced abortion or involuntary sterilization on the part of government authorities.
Discrimination: The law provides the same legal status and rights for women and men. The law requires equal pay for equivalent work. The law stipulates that partners in marriage and civil unions have equal rights to own and inherit property, but men usually inherited family property and other assets. In rare instances Kosovo-Albanian widows, particularly in rural areas, risked losing custody of their children due to a family custom requiring children and property to pass to the deceased father’s family while the widow returned to her birth family.
Relatively few women occupied upper-level management positions in business, police, or government. The Kosovo Women’s Network reported women were often subject to discriminatory hiring practices.
Gender-biased Sex Selection: The boy-to-girl ratio at birth was 108 boys to 100 girls. The government did not introduce policies to encourage a more equal gender balance.
Members of National/Racial/Ethnic Minority Groups
Societal violence persisted against Kosovo-Serb and other ethnic minority communities, all of which were also affected by social and employment discrimination.
The Kosovo-Serb community, its representatives, civil society, and the international community expressed concern over incidents involving thefts, break-ins, verbal harassment, and damage to the property of Kosovo-Serbs, particularly returnees in rural areas. The NGO AKTIV reported more than 20 incidents between March and June targeting Kosovo-Serbs, including arson, physical attacks, and robberies. Between January and October, the Communities and Return Ministry received complaints of 49 security incidents affecting Kosovo Serbs and returnees. For example the ministry issued a press release on April 28 condemning the burning of a house in Cernice/a and on May 27 issued a press release condemning the stoning of a returnee house in Lubozhde/Ljubozda and a physical attack in Drenovc/Drenovac. The ministry publicly appealed to police to enhance patrols in critical locations and bring the perpetrators to justice.
Kosovo-Serb representatives claimed ethnic hatred was the key motive for some incidents, such as the stoning of returnee houses, cases of arson, and graffiti. The representatives claimed the government did not adequately respond to these incidents. In some cases police investigations resulted in the perpetrators’ arrest.
In October unknown perpetrators reportedly shot at a group of Kosovo-Serb youth in the Bernice e Poshtme/Donja Brnjica village school in Pristina municipality. No one was injured in the incident. According to media reports and the youths, the perpetrators spoke Albanian. Police agreed to increase police presence in the area following an October 4 meeting between local Kosovo-Serbs, their representatives, police, and KFOR. Police arrested one person in connection with the incident.
Harassment of Kosovo-Serb members of the Kosovo Security Force (KSF) by other ethnic Serbs was commonplace, although usually the incidents were difficult to trace. Victims in most cases did not report the incidents to police for fear of escalation and retaliation. In June a local court ordered the 30-day detention of a Kosovo Serb for harassing a Kosovo-Serb KSF member on social media. According to the prosecution, the victim received threatening messages after the suspect posted a photo of the victim in uniform alongside Ramush Haradinaj, a former prime minister and KLA commander. The suspect removed the post, but the victim continued to receive threatening messages. Kosovo-Serb KSF members were also routinely detained by Serbian authorities at Kosovo-Serbia border crossings.
The Ministry of Defense and KSF leadership took some steps to protect Kosovo-Serb members. These steps included better documentation of incidents, routine welfare checks by commanders, and attempts at improving the response of police and the Kosovo Intelligence Agency. The government launched a KSF recruitment campaign where leaders amplified minority recruitment efforts.
Access to justice for Kosovo Serbs improved due to the 2017 integration of the judiciary system in the four northern Serb-majority municipalities and integration of Kosovo-Serb judges and staff in other basic courts in the country. The judiciary suffered from a lack of funding and support for minorities. Poor or delayed translation in court proceedings, a backlog of cases in the north, nonexecution of court decisions, limited numbers of minority staff, and inconsistency between Albanian and Serbian translations of legislation continued to hinder the delivery of justice for Kosovo Serbs and other minority communities.
The Romani, Ashkali, and Balkan-Egyptian communities often lacked access to basic hygiene, medical care, and education and were heavily dependent on humanitarian aid for subsistence. The government provided food and hygiene assistance to these communities beginning in March due to the COVID-19-related limitations on movement. Community representatives and civil society stated the assistance was insufficient to protect members of these communities from exposure to the virus and spreading the virus through traditionally practiced street work.
The prime minister’s Office of Community Affairs and the Ombudsperson Institution noted discrimination in public sector employment in almost all local and national institutions. Although the law mandates 10 percent of employees at the national level of government be ethnic minorities, their representation remained limited and generally confined to lower-level positions. Smaller communities, such as Gorani, Roma, Ashkali, and Balkan-Egyptians, were particularly underrepresented.
The law requires equal conditions for all schoolchildren and recognizes minority students’ right to public education in their native language through secondary school. This law was not enforced. Bosniak, Croat, Gorani, Montenegrin, Romani, and Turkish community leaders cited the unavailability of textbooks and other materials in the Serbian, Bosnian, and Turkish languages, occasionally turning to Albanian-language curriculum or curriculum sponsored by Serbia or Turkey to educate students.
The Office of the Language Commissioner monitored and reported on the implementation of legislation that conferred equal status to the country’s two official languages, Albanian and Serbian, as well as other official languages at the local level, including Bosnian and Turkish. The commissioner reported municipal administrations and central government institutions were inconsistent in implementing provisions of national language laws, for example, in providing Serbian translations of government statements, including emergency notices, during the COVID-19 pandemic, a complaint echoed by Kosovo-Serb civil society groups. The Office of the Language Commissioner also reported that failure to consistently implement language laws meant that many citizens were denied equal access to public services, information, employment, justice, and other rights.
Lack of translation or poor translation was also reported as a problem with regards to numerous laws, signs within public institutions, and communication during court proceedings. To address the problem of inconsistently translated legislation, the government passed a concept note sponsored by the country’s language commissioner in May 2019 requiring establishment of a governmental translation unit. As of November, the unit had not been established.
Courts regularly failed to provide adequate translation and interpretation services to minority defendants and witnesses and did not provide adequate translation of statute and court documents as required by law. The Kosovo-Serb NGO AKTIV reported that courts sent their decisions, including decisions on detention and verdicts, in the Albanian language to members of the Kosovo-Serb and other minority communities. AKTIV noted such practices inhibited access to legal remedies for members of minority communities.
Amendments to administrative rulings permit Bosniaks and ethnic Turks to have identity documents issued in their own languages, but minority representatives often complained of poor treatment by public servants and delayed implementation.
Section 7. Worker Rights
d. Discrimination with Respect to Employment and Occupation
The law prohibits discrimination with respect to employment on the basis of race, religion, national origin, sex, ethnicity, disability, age, sexual orientation, gender identity, HIV or AIDS status, or political affiliation. The government did not effectively enforce the law, and penalties were not commensurate with those for similar crimes. Discrimination in employment and occupation occurred across sectors with respect to sex, gender identity, disability, religion, political affiliation, and minority status (see section 6). During the year the BSPK received reports from labor unions and individuals claiming discrimination based on union membership, age, and family status. The BSPK and union officials noted employment, particularly in the public sector, often depended on the employee’s political status and affiliation. Union officials reported other mistreatment, including sexual harassment, based on political party affiliation. The BSPK reported instances of employers discriminating against female candidates in employment interviews and illegally firing women for being pregnant or requesting maternity leave.
University of Pristina officials noted a lack of space for conducting prayers on university premises. The Kosovo Center for Peace reported several cases of female students in Fushe Kosove/Kosovo Polje and Gjakove/Djakovica being denied elementary school access due to wearing religious garb.