The Hashemite Kingdom of Jordan is a constitutional monarchy ruled by King Abdullah II bin Hussein. The constitution grants the king ultimate executive and legislative authority. The multiparty parliament consists of the 65-member Senate (Majlis al-Ayan) appointed by the king and a 130-member popularly elected House of Representatives (Majlis al-Nuwwab). Elections for the House of Representatives occur approximately every four years and last took place in 2016. International observers deemed the elections organized, inclusive, credible, and technically well run.
The Public Security Directorate (PSD) has responsibility for law enforcement and reports to the Ministry of Interior. The PSD, General Intelligence Directorate (GID), gendarmerie, and Civil Defense Directorate share responsibility for maintaining internal security. The gendarmerie and Civil Defense Directorate report to the Ministry of Interior, while the GID reports directly to the king. The armed forces report to the Ministry of Defense and are responsible for external security, although they also have a support role for internal security. Civilian authorities maintained effective control over the security forces.
Significant human rights issues included: allegations of torture by security officials; arbitrary arrest and detention, including of activists and journalists; infringements on citizens’ privacy rights; restrictions on free expression and the press, including criminalization of libel, censorship, and internet site blocking; restrictions on freedom of association and assembly; incidents of official corruption; “honor” killings of women; violence against lesbian, gay, bisexual, transgender, and intersex (LGBTI) persons; and conditions amounting to forced labor in some sectors.
Impunity remained widespread, although the government took limited, nontransparent steps to investigate, prosecute, and punish officials who committed abuses. Information on the outcomes of these actions was not publicly available for all cases.
Section 2. Respect for Civil Liberties, Including:
a. Freedom of Expression, Including for the Press
The constitution provides, “The State shall guarantee freedom of opinion; and every Jordanian shall freely express his opinion by speech, writing, photography, and the other means of expression, provided that he does not go beyond the limits of the law.” Authorities applied regulations to limit freedom of speech and press in practice. Authorities applied articles of the counterterrorism law, cybercrimes law, press and publications law, and penal code to arrest local journalists.
Freedom of Expression: The law permits punishment of up to three years’ imprisonment for insulting the king, slandering the government or foreign leaders, offending religious beliefs, or fomenting sectarian strife and sedition. During the year the government restricted the ability of individuals to criticize the government by arresting a number of activists for political expression. Authorities used laws against slander of public officials, blackmail, and libel to restrict public discussion, as well as employed official gag orders issued by the public prosecutor.
During the year Human Rights Watch alleged that the government increasingly targeted activists on charges ranging from insulting the king to undermining the political regime to online slander, which they say violated activists’ right to free expression. On May 20, a group of activists called Jordan Hirak-Karameh (English translation: The Jordanian Movement for Dignity) started an online petition that gathered several hundred signatures protesting the detention of 19 activists who were arrested for their participation in protests and for chanting slogans critical of the king.
In December 2018 the attorney general ordered the detention of media personality Mohammad al-Wakeel, founder of al-Wakeel Media Group, along with an editor working at his website, for posting a caricature deemed offensive to Christians and Muslims. The two men were charged with sectarian incitement and causing religious strife under Article 15 of the Cybercrimes Law and Article 38 of the Press and Publications Law. Authorities released al-Wakeel and the editor after two days at the Juweideh detention center.
In November 2018 authorities arrested the secretary general of the organization Mouminoun (Believers) without Borders, Younis Qandil, and charged him with slander, sectarian incitement, and broadcasting false information for staging his own kidnapping. Earlier in the year, the Ministry of Interior cancelled an academic workshop organized by Qandil’s group, which some considered an attack and insult on Islam. Younis was sentenced to detention at the Juweideh correctional center. As of September he remained in detention. During the year the public prosecutor dropped charges in the 2017 case against local journalist Mohamma Qaddah for slander, incitement, and defamation for his posting of a video on Facebook that authorities described as “insulting” and “derogatory” to women in the country.
Press and Media, Including Online Media: All publications must obtain licenses from the government to operate. Multiple daily newspapers operated; observers considered several as independent of the government, including one regarded as close to the Islamic Action Front (the Jordanian Muslim Brotherhood’s legally registered political party). Observers also judged several daily newpapers to be close to the government. The independent print and broadcast media largely operated with limited restrictions, and media observers reported government pressure, including the threat of large fines and prison sentences, to refrain from criticizing the royal family, discussing the GID, covering ongoing security operations, using language deemed offensive to Islam, or slandering government officials. The government influenced news reporting and commentary through political pressure on editors and control over important editorial positions in government-affiliated media. Journalists of government-affiliated and independent media reported that security officials used bribes, threats, and political pressure to force editors to place articles favorable to the government in online and print newspapers.
The law grants the head of the Media Commission authority to close any unlicensed theater, satellite channel, or radio channel. During the year the Media Commission granted broadcasting licenses to companies owned by citizens and foreigners. Those with licenses may not legally broadcast anything that would harm public order, social security, national security, or the country’s relations with a foreign country; incite hatred, terrorism, or violent sedition; or mislead or deceive the public. The cabinet, however, must justify the reasons for rejecting a license and allow the applicant to appeal the decision to the judiciary. There is a fine for broadcasting without a license.
During the year the government rejected broadcast licensing fee exemptions for community radio stations proposed by the Media Commission in February 2018 for financial reasons, according to the media commissioner.
The government has a majority of seats on the board for the leading semiofficial daily newspaper, al-Rai, and a share of board seats for ad-Dustour daily newspaper. According to press freedom advocates, the GID’s Media Department must approve editors in chief of progovernment newspapers.
Media observers noted that, when covering controversial subjects, the government-owned Jordan Television, Jordan News Agency, and Radio Jordan reported only the government’s position.
By law any book can be published and distributed freely. Nonetheless, if the Media Commission deems that passages violate public norms and values, are religiously offensive, or are “insulting” to the king, it can request a court order to prohibit the distribution of the book. During the year the Media Commission banned distribution of 55 books for insulting religion, displaying pornographic images, and promoting homosexuality. The commission approved the importation of approximately 800,000 books. The Media Commission continued to ban the distribution of selected books for religious and moral reasons.
The Media Commission licenses all public-opinion polls and survey research centers in accordance with the Press and Publication Law.
Violence and Harassment: The government subjected journalists to harassment and intimidation.
In its annual report, The Status of Media Freedoms in Jordan in 2018, the Center for Defending the Freedom of Journalists (CDFJ) documented 68 specific cases of violations of freedoms against journalists and media organizations. The CDFJ reported a decline in media freedom violations from 2017 but attributed it primarily to self-censorship and the government’s denial of access to journalists in covering sit-ins and protests during the year.
Authorities arrested or temporarily detained some journalists, and government officials or private individuals threatened some journalists.
Al–Rai journalist Hussein al-Sharaa was sentenced in 2018 to six months of imprisonment (the highest sentence for such offense) following a complaint filed against him by the PSD for a post he wrote on Facebook, which the PSD considered offensive. The Jordan Press Association appealed the verdict for its issuance without the presence of the defendant’s lawyer. The appeals court released al-Sharaa on bail until completion of the judicial procedures, and the case remained pending.
Censorship or Content Restrictions: The government directly and indirectly censored the media. The CDFJ report noted continuing widespread self-censorship among journalists in 2018. Journalists claimed that the government used informants in newsrooms and exercised influence over reporting and that GID officials censored reporting. Editors reportedly received telephone calls from security officials instructing them how to cover events or to refrain from covering certain topics or events, especially criticism of political reform. Bribery of journalists took place and undermined independent reporting. Occasionally, government officials provided texts for journalists to publish under their bylines. An opinion poll conducted by the CDFJ found 92 percent of journalists self-censored their reporting in 2018. Journalists cited the declining financial conditions of media outlets, the threat of detention and imprisonment for defamation for a variety of offenses, and court-ordered compensation of as much as 150,000 Jordanian dinars (JD) ($210,000). At times editors in chief censored articles to prevent lawsuits. The government’s use of “soft containment” of journalists, including withholding financial support, scholarships for relatives, and special invitations, led to significant control of media content.
During the year the Media Commission did not circulate any official gag orders restricting discussion in all forms of media, including social media. For grand felony cases or cases of domestic violence, the public prosecutor may issue a gag order to protect the victims or witnesses involved.
Libel/Slander Laws: Article 11 of the Cybercrimes Law allows public prosecutors to detain individuals suspected of violating libel and slander laws. Government prosecutors relied on privately initiated libel, slander, and defamation lawsuits to suppress criticism of public figures and policies. Dozens of journalists, as well as members of parliament, faced libel and slander accusations filed by private citizens. Amendments to the law place the burden of proof for defamation on the complainant.
In January, Amman’s attorney general charged retired civil defense brigadier general Khaled al-Dabbas with slander and defamation, disclosure of secrets without a legitimate reason, and broadcasting false news, for a comment al-Dabbas published on Facebook. After riots broke out in the retired general’s hometown, police intervened to end the protests, and authorities released al-Dabbas the next day. The case was later dismissed for insufficient evidence.
Also in January the attorney general detained activist Mustafa Shoman on charges of slander after he posted a Facebook video implying criticism of the king and crown prince after they invited a municipal worker to join them in watching the national soccer team’s game, calling the interaction staged. Shoman was released from detention on bail in February, and the case continued.
National Security: The government used laws protecting national security to restrict criticism of government policies and officials.
b. Freedoms of Peaceful Assembly and Association
The government limited freedoms of peaceful assembly and association.
c. Freedom of Religion
See the Department of State’s International Religious Freedom Report at https://www.state.gov/religiousfreedomreport/.
d. Freedom of Movement
The law provides for freedom of internal movement, foreign travel, emigration, and repatriation, although there were some restrictions.
f. Protection of Refugees
With the support of the humanitarian community, the government registered and facilitated access to civil documentation for Syrian refugees through the urban verification exercise for refugees, which concluded in March. Through this exercise, the Ministry of Interior issued 478,129 identification cards, allowing refugees to regularize their status living outside of camps, giving them freedom of movement and access to public services and assistance. Additionally, the government returned 205,072 confiscated-upon-arrival documents to Syrian refugees. According to the Office of the UN High Commissioner for Refugees (UNHCR), there was no backlog of registration for Syrian refugees, and it was possible for Syrians to register with UNHCR upon arrival in the country at centers in Amman and Irbid.
There were reports of forced relocations to Azraq refugee camp, including many to Azraq’s restricted Village 5, as an alternative to deportation for offenses by Syrian refugees; such offenses encompassed “irregular status” (expired registration documents or working without a work permit); criminal activities; and potential security risks, without the latter being clearly defined. As of September, Azraq camp hosted more than 39,900 individuals, including more than 10,000 adults and children in the fenced-off Village 5 area. In 2018 NGOs estimated that the government forcibly relocated more than 7,200 refugees to Azraq camp, including more than 4,000 to Village 5 for security reasons. The vast majority of these refugees were not informed of the reasons for their detention and did not receive legal assistance. Residents of Village 5 had access to basic humanitarian assistance inside the village but had limited access to the broader camp facilities, including the camp hospital, which required a security escort. Although several hundred refugees were screened out of Village 5 each month, the screening process allowing Village 5 residents to relocate to the larger camp remained irregular and slow. Reportedly, many Village 5 residents had remained in this location for more than three years.
A number of Palestinian refugees from Syria (PRS) and other refugees resided in King Abdullah Park (KAP), an unused fenced public space repurposed since 2016 to house PRS, mixed Syrian-PRS families, and some individuals of other nationalities who arrived from Syria. As of August, 479 individuals were held in KAP, of whom 330 were PRS, 135 Syrians, and 14 of other nationalities. Civil documents of PRS and other refugees were held by authorities during their stay in the camp, and residents were required to apply for leave in order to go outside the camp, severely limiting their freedom of movement. Many PRS who lacked legal status in Jordan limited their movements to avoid coming into contact with authorities. Access to basic civil services–including renewal of identity documents, the registration of marriages, deaths, and births–remained highly complex for this group. These vulnerabilities put undocumented refugees at additional risk of abuse by third parties such as employers and landlords.
For those PRS who held Jordanian citizenship, revocation of that citizenship remained a concern. The UN Relief Works Agency (UNRWA) was aware of at least 50 cases of citizenship revocation since the beginning of the Syrian conflict in 2011. In most cases authorities provided no information regarding the reasons for the revocation.
Access to Asylum: The country’s laws do not provide for the granting of asylum or refugee status, and the government lacked a formal system of protecting refugees. A 1998 memorandum of understanding between the government and UNHCR, renewed in 2014, contains the definition of a refugee, confirms adherence to the principle of nonrefoulement, and allows recognized refugees a maximum stay of one year, during which period UNHCR must find them a durable solution. The time limit is renewable, and the government generally did not force refugees to return to their country of origin. As of 2014, authorities required all Syrians in the country to register with the Ministry of Interior and obtain a ministry-issued identification card.
Several of the country’s border crossings with Syria were closed to new refugee arrivals. The Nassib border crossing with Syria reopened in October 2018 after remaining closed to all traffic for three years, although the Rukban border crossing remained closed. The government determined it would not accept additional Syrian refugees after a 2016 suicide attack along the northeast border with Syria, declaring the surrounding area a “closed military zone.” The government restricted humanitarian access to the area on the Jordanian side of the border. The government’s 2013 announcement that it would not allow entry of PRS remained in effect.
In January the government halted all UNHCR registrations of new non-Syrian refugee asylum seekers. Citing misuse of medical, business, and other visas, the cabinet prohibited registration of non-Syrian refugees pending a government review of registration processes and procedures. As of September the halt in registrations affected more than 4,500 pending refugee cases, primarily from Sudan, Somalia, Egypt, and Yemen.
Employment: Since 2016, the government had issued more than 153,000 work permits to Syrians, 21 percent of which were issued to refugees residing in refugee camps. More than 30,000 of these work permits remained active.
Tens of thousands of Syrian refugees continued to work in the informal economy. Very few non-Syrian refugees had access to the formal labor market, and due to the difficulty in obtaining documentation and work permits and expenses involved in seeking work authorization, many worked in the unofficial labor market.
During the year the Ministries of Interior and Labor, in coordination with the United Nations, permitted Syrian refugees living in the camps to apply for work permits. The agreement allows camp-based refugees to use their work permits as a 30-day leave pass to work outside the camp. Camp-based refugees receiving work permits must report to the camp at least one day per month.
Some residents of Jordan of Palestinian descent, such as those referred to as “Gazans” for short, do not have Jordanian citizenship. To accommodate this population, authorities issued Palestinian refugees originally from Gaza two-year temporary Jordanian passports without national identity numbers, which functioned as travel documents and provided these refugees with permanent residency in Jordan. Without a national identity number, however, Palestinian refugees from Gaza were unable to fully access national support programs and found themselves excluded from key aspects of health and social services support. Those refugees from Gaza who were not registered refugees with UNRWA also experienced restrictions and hindrances in accessing education, obtaining driving licenses, opening bank accounts, and purchasing property.
Access to Basic Services: The government allowed Syrian and other UNHCR-registered refugees to access public health and education facilities. In March the government reduced the fees for Syrian refugees to the same rate as uninsured Jordanians for access to primary and secondary medical care, and exempted them from paying fees for maternity and childhood care. Other non-Syrian refugees, however, continued to pay the foreigner’s rate for health care, a cost unaffordable to most refugees.
The government continued to provide free primary and secondary education to Syrian refugee children and to permit all school-age Syrian refugees access to education. As of the end of the 2018-19 academic year, authorities had not fully completed this objective, and an estimated 83,900 Syrians were still not receiving formal or informal education. Non-Syrian refugees must pay to attend government schools. Public schools, particularly in the north of the country, were overcrowded, and some schools operated on a double-shift schedule to accommodate Syrian students. The government increased the number of double-shift schools to allow additional Syrian refugee students to obtain formal education. Through September more than 134,000 refugee students were enrolled for the 2018-19 school year.
For those not eligible to access formal education because they have been out of school for three or more years, the Ministry of Education developed a catch-up program for refugee students between the ages of nine and 12. Children age 13 and older who were not eligible to enroll in formal education could also participate in nonformal education drop-out programs implemented by NGO partners, in close coordination with the Ministry of Education. A total of 17,575 children benefitted from certified nonformal education in 2018.
Some refugee children continued to face barriers to attending public schools, including lack of transportation, long distances to schools, bullying by fellow students and teachers, or child labor.
Palestinian refugees from Gaza and other non-West Bank areas who entered the country following the 1967 war were not entitled to services, including access to public assistance and higher education. Earlier refugees from Gaza, who came to Jordan between June 1946 and May 1948, were eligible to receive UNRWA services.
Temporary Protection: The government provided temporary protection to individuals who may not qualify as refugees. The government tolerated the prolonged stay of many Iraqis and other refugees beyond the expiration of the visit permits under which they had entered the country. Iraqi and other non-Syrian refugees accrued fines for overstaying their visit permits. Refugees must pay or settle the fines and penalties prior to receiving an exit visa from Jordan and face a five-year ban from re-entry into Jordan.
Section 3. Freedom to Participate in the Political Process
The law does not provide citizens the ability to choose their executive branch of government. The king appoints and dismisses the prime minister, cabinet, and upper house of parliament; can dissolve parliament; and directs major public policy initiatives. Citizens have the ability to choose the lower house of parliament in generally credible periodic elections based on universal and equal suffrage and conducted by secret ballot. Citizens also elect 97 of the 100 mayors, most members of governorate councils, and all members of municipal and local councils. While the voting process was well run, official obstacles to political party activity and campaigning limited participation. International organizations continued to have concerns about the gerrymandering of electoral districts. The cabinet, based on the prime minister’s recommendations, appoints the mayors of Amman, Wadi Musa (Petra), and Aqaba, a special economic zone. Elections for the lower house of parliament took place in 2016. Elections for mayors, governorate councils, and municipal councils took place in 2017.
Section 4. Corruption and Lack of Transparency in Government
The law provides criminal penalties for official corruption, although the government did not implement the law effectively. Some officials reportedly engaged in corrupt practices with impunity. During the year there were some investigations into allegations of corruption but very few convictions. The use of family, business, and other personal connections to advance personal economic interests was widespread.
The Jordan Integrity and Anticorruption Commission (JIACC) is the main body responsible for combating corruption, and the Central Bank’s Anti-Money Laundering Unit is responsible for combating money laundering. Despite increased investigations, some local observers questioned the JIACC’s effectiveness due to its limited jurisdiction, insufficient staff, and the small number of investigations involving senior officials or large government projects. There were credible allegations that the commission failed to investigate cases involving high-level government officials. In July parliament amended the integrity and anticorruption law to give the JIACC more authority to access asset disclosure filings. The amendment empowers the JIACC to request asset seizures, international travel bans, and suspension of officials under investigation for corruption. The amendment also increases the JIACC’s administrative autonomy by enabling the commission to update its own regulations and protecting JIACC board members and the chairperson from arbitrary dismissal.
Corruption: In March the SSC began the trial of 54 defendants accused of illegal production and smuggling of tobacco. In December 2018 the government announced it had extradited from Turkey the key suspect in the case, businessman Awni Motee, who fled the country before being arrested in 2018. In January the SSC prosecutor ordered the detention of a former customs department director and former minister of water and irrigation as well as four serving officials linked to the case. The case continued at year’s end.
Financial Disclosure: The law requires certain government officials, their spouses, and dependent children to declare their assets privately to the Ministry of Justice within three months of their assuming a government position. Officials rarely publicly declared their assets. Authorities blocked efforts by transparency activists to identify officials publicly who did not declare their assets. In the event of a complaint, the chief justice or JIACC officials may review the disclosures. Under the law failure to disclose assets could result in a prison sentence of one week to three years or a fine of five to 200 JD ($7 to $280). No officials were punished for failing to submit a disclosure.
Section 5. Governmental Attitude Regarding International and Nongovernmental Investigation of Alleged Abuses of Human Rights
A number of domestic and international human rights groups operated in the country with some restrictions. The law gives the government the ability to control NGOs’ internal affairs, including acceptance of foreign funding. NGOs generally were able to investigate and report publicly on human rights abuses, although government officials were not always cooperative or responsive. In at least one case, security services subjected a human rights NGO to intimidation. A legal aid organization reported that lawyers were harassed for following up on cases and threatened with disbarment by the Jordanian Bar Association.
In June the government announced a decision to require that international human rights NGOs obtain approval from the government prior to receiving funds from headquarters or other foreign sources. The decision was reversed in July.
Government Human Rights Bodies: The National Center for Human Rights (NCHR), a quasi-independent institution established by law, received both government and international funding. The prime minister nominates its board of trustees, and the king ratifies their appointment by royal decree. The board of trustees appoints NCHR’s commissioner general. In August a new board of trustees was appointed, which included Islamists, former ministers, former judges, members of parliament, religious leaders, and civil society representatives. The NCHR compiles an annual report assessing compliance with human rights that sometimes criticizes government practices. The NCHR submits the report to the upper and lower houses of parliament, and to the cabinet. NCHR recommendations are not legally binding, but the GCHR is required to respond to the report’s recommendations and to measure progress towards international human rights standards.
Ministries’ working groups continued to meet and implement their responsibilities under the national human rights action plan, a 10-year comprehensive program launched in 2016 to reform laws in accordance with international standards and best practices, including improving accessibility for persons with disabilities. Developments on the action plan were regularly published on the ministries’ websites. During the year the Civil Service Bureau issued regulations in line with the action plan to improve government hiring practices for persons with disabilities. Ministries stated commitment to the plan but expressed frustration with the limited resources available to implement it.
To implement the action plan, the GCHR maintained a team of liaison officers from government, NGOs, security agencies, and other formal institutions to improve collaboration and communication. The GCHR published an official statement inviting civil society to take part in the drafting of the government’s report to the UN Human Rights Council Universal Periodic Review (UPR).
In August the prime minister appointed a new head of the GCHR to replace the previous head, who resigned in December 2018. In the interim the GCHR position had remained vacant, and the prime minister established a human rights unit in the Prime Minister’s Office. The new GCHR head and the human rights unit coordinate government-wide implementation of the national plan, including drafting and responding to human rights reports. The GCHR office, and the human rights unit during the GCHR vacancy, convened 35 activities during the year under the national human rights plan, including discussions of the UPR recommendations, inclusion of persons with disabilities in the public and private sectors, gender, trafficking in persons, and general human rights awareness workshops.
Section 6. Discrimination, Societal Abuses, and Trafficking in Persons
Section 7. Worker Rights
a. Freedom of Association and the Right to Collective Bargaining
The law, including related regulations and statutes, provides for the right to form and join free trade unions and conduct legal strikes, but with significant restrictions. There is no right to collective bargaining, although the labor code provides for collective agreements. The law identifies specific groups of public- and private-sector workers who may organize. It also defines 17 industries and professions in which trade unions may be established. The law requires that these 17 trade unions belong to the government-linked General Federation of Jordanian Trade Unions, the country’s sole trade union federation. The establishment of new unions requires at least 50 founding members and approval from the Ministry of Labor. The law authorizes additional professions to form professional associations on a case-by-case basis. The law allows foreign workers to join unions but does not permit them to form unions or hold union office. Authorities did not permit civil servants to form or join unions or engage in collective bargaining. In 2018 an independent agricultural union attempted to register, but the government refused to review its application. No new trade union has been established since 1976. The constitution prohibits antiunion discrimination, and the law protects workers from employer retaliation due to union affiliation or activities. The law does not explicitly provide the right to reinstatement for workers fired due to antiunion views.
When conflicts arise during labor negotiations, the law requires that union representatives and employers first attempt to resolve the issue through informal mediation. If the issue remains unresolved, the union is required to submit a request for a Ministry of Labor-appointed mediator for 21 days. If the issue persists, it then goes to the minister of labor; then to a mediation council composed of an employer representative, a labor representative, and a chair appointed by the minister of labor; and, finally, to a labor court with a panel of ministry-appointed judges for 21 days. There are limits on the right to strike, including a requirement to provide a minimum of 14 days’ notice to the employer. The law prohibits strikes if a labor dispute is under mediation or arbitration. The labor code prevents management from arbitrarily dismissing workers engaged in labor activism or arbitration, but NGOs reported enforcement was inconsistent due to the limited number, capacity, and resources of Ministry of Labor inspectors.
The government did not fully respect freedom of association and the right to collective bargaining. Many worker organizations were not independent of the government, and government influence on union policies and activities continued.
The government subsidized and audited salaries and activities of the General Federation of Jordanian Trade Unions and monitored union elections. The government denied recognition to independent unions organized outside the structure of the government-approved federation. The government did not meet with these unions, and the lack of legal recognition hampered their ability to collect dues, obtain meeting space, and otherwise address members’ workplace concerns. Labor organizations also reported trouble getting government recognition for trade unions in new sectors beyond the 17 established in law, in part because those unions would require approval by a tripartite committee in which the existing 17 union heads are represented.
There were no reports of threats of violence against union heads, although labor activists alleged that the security services pressured union leaders to refrain from activism that challenged government interests. Strikes generally occurred without advance notice or registration.
Labor organizations reported that some management representatives used threats to intimidate striking workers.
Some foreign workers, whose residency permits are tied to work contracts, were vulnerable to retaliation by employers for participating in strikes and sit-ins. Participation in a legally unrecognized strike is counted as an unexcused absence under the law. The law allows employers to consider employment contracts void if a worker is absent more than 10 consecutive days, as long as the employer provides written notice. Labor rights organizations reported instances of refusing to renew foreign workers’ contracts due to attempts to organize in the workplace.
Observers noted that the labor code did not explicitly protect nonunionized workers from retaliation. This was particularly the case for foreign workers in all sectors as well as citizens working in the public sector on short-term contracts (day laborers).
Labor NGOs working to promote the rights of workers generally focused on promoting the rights of migrant workers. Labor NGOs did not face government restrictions additional to or different from those discussed in section 2.b.
b. Prohibition of Forced or Compulsory Labor
The law prohibits all forms of forced or compulsory labor except in a state of emergency, such as war or natural disaster, or when prison sentences include hard labor. The government effectively enforced the law, although penalties were not sufficient to deter violations in all cases. Labor activists noted that law enforcement and judicial officials did not consistently identify victims or open criminal investigations.
The government inspected garment factories, a major employer of foreign labor, and investigated allegations of forced labor. Forced labor or conditions indicative of forced labor occurred, particularly among migrant workers in the domestic work and agricultural sectors. Activists highlighted the vulnerability of agricultural workers due to minimal government oversight. Activists also identified domestic workers, most of whom were foreign workers, as particularly vulnerable to exploitation due to inadequate government oversight, social norms that excused forced labor, and workers’ isolation within individual homes. They further noted cases where domestic workers, who used an employers’ phone to complain to a Ministry of Labor hotline, sometimes experienced retaliation when the hotline returned the call to their employer. NGOs reported the Antitrafficking Unit preferred to settle potential cases of domestic servitude through mediation, rather than referring them for criminal prosecution. High turnover at the unit also reportedly made prosecution more difficult. In January the government distributed materials to recruitment agency offices on the rights of children born to foreign workers.
Government bylaws require recruitment agencies for migrant domestic workers to provide insurance with medical and workplace accident coverage. The bylaws authorize the Ministry of Labor publicly to classify recruitment agencies based on compliance with the labor law, and to close and withdraw the license of poorly ranked agencies. As of June the ministry issued warnings to 44 recruitment agencies and transferred 106 cases of domestic helper complaints to the PSD’s Antitrafficking Unit. A closure recommendation is an internal procedure in which inspectors send to the minister of labor their recommendation to close offices with multiple labor violations. Based on that recommendation, the minister may issue a closure decision.
Also see the Department of State’s Trafficking in Persons Report at https://www.state.gov/trafficking-in-persons-report/.
c. Prohibition of Child Labor and Minimum Age for Employment
The law prohibits all of the worst forms of child labor. The law forbids employment of children younger than 16 years old, except as apprentices in light work. The law bans those between the ages of 16 and 18 from working in hazardous occupations, limits working hours for such children to six hours per day, mandates one-hour breaks for every four consecutive working hours, and prohibits work after 8 p.m., on national or religious holidays, and on weekends.
The government effectively enforced the law. The Ministry of Labor’s Child Labor Unit was responsible for coordinating government action regarding child labor in collaboration with the National Committee on Child Labor. The Child Labor Unit, with the ministry’s labor inspectors, was responsible for enforcing all aspects of the labor code, including child labor. Authorities referred criminal violations to the magistrate’s penalty court which handles labor cases. The law provides that employers who hire a child younger than age 16 pay a fine, which was insufficient to deter violations in all cases.
Labor inspectors reportedly monitored cases of legally working children between ages 16 and 18, to issue advice and guidance, providing safe work conditions, and cooperate with employers to permit working children to attend school concurrently. In accordance with the labor code, the ministry employed a zero-tolerance policy for labor of children younger than 16 and hazardous work for children younger than age 18.
The government’s capacity to implement and enforce child labor laws was not sufficient to deter violations. The government had limited capacity to monitor children working in the informal work sector, such as children working in family businesses and the agricultural sector.
The Ministries of Labor, Education, and Social Development collaborated with NGOs seeking to withdraw children from the worst forms of labor.
Syrian refugee children worked in the informal sector without legal work permits. They sold goods in the streets, worked in the agricultural sector, and begged in urban areas. NGOs reported that when government inspections withdrew Syrian refugee children from child labor, inspectors often took the children to the Azraq refugee camp, even when their families lived in distant urban centers or Za’atari refugee camp, separating families for days or months.
d. Discrimination with Respect to Employment and Occupation
The law does not prohibit discrimination with respect to employment and occupation on the basis of race, disability, language, political opinion, national origin or citizenship, age, sexual orientation or gender identity, HIV-positive status or other communicable diseases, or social status.
Discrimination in employment and occupation occurred with respect to gender, disability, national origin, and sexual orientation (see section 6). Amendments to the labor law passed during the year prohibit discrimination in wages based solely on gender and includes labor law protections for flexible and part-time work contracts.
Union officials reported that sectors employing predominantly women, such as secretarial work, offered wages below the official minimum wage. Many women also reported traditional social pressures discouraged them from pursuing professional careers, especially after marriage. According to a Department of Statistics’ survey on unemployment for the second quarter of the year, economic participation by women was 14.5 percent, and unemployment among women holding a bachelor’s degree was 84.7 percent compared with the overall unemployment rate of 19.2 percent.
NGOs reported foreign workers, including garment workers and domestic workers, were especially vulnerable to gender-based violence in the workplace, including sexual harassment and sexual assault. Despite amendments during the year to the labor law, lawyers criticized the unamended Article 29 on harassment in the workplace, because it did nothing to hold perpetrators of harassment accountable and only assisted victims by allowing them to resign.
Some persons with disabilities faced discrimination in employment and access to the workplace despite the Law on the Rights of Persons with Disabilities which requires 4 percent of a workplace of more than 50 employees to employ persons with disabilities. Some migrant workers faced discrimination in wages, housing, and working conditions irrespective of the labor law (see section 7.e.).
e. Acceptable Conditions of Work
The law provides for a national minimum wage, per month, which is above the poverty line.
The law sets a workweek of 48 hours and requires overtime pay for hours worked in excess of that level. Because there was no limit on mutually agreed overtime, the Ministry of Labor reportedly permitted employees in some industries, such as the garment sector, to work as many as 70 to 75 hours per week, although observers reported many foreign workers requested overtime work.
Employees are entitled to one day off per week. The law provides for 14 days of paid sick leave and 14 days of paid annual leave per year, which increases to 21 days after five years of service with the same firm. Workers also received additional national and religious holidays designated by the government. The law permits compulsory overtime under certain circumstances such as conducting an annual inventory, closing accounts, preparing to sell goods at discounted prices, avoiding loss of goods that would otherwise be exposed to damage, and receiving special deliveries. In such cases actual working hours may not exceed 10 hours per day, the employee must be paid overtime, and the period may not last more than 30 days. There is no cap on the amount of mutually agreed overtime.
Employers are required to abide by all occupational health and safety standards set by the government. The law requires employers to protect workers from hazards caused by the nature of the job or its tools, provide any necessary protective equipment, train workers on hazards and prevention measures, provide first aid as necessitated by the job, and protect employees from explosions or fires by storing flammable materials appropriately.
The government did not effectively enforce the law. The Ministry of Labor is responsible for enforcement of labor laws and acceptable conditions of work. The number of labor inspectors was insufficient to deter violations. Labor inspectors did not regularly investigate reports of labor or other abuses of domestic workers in private homes, and inspectors could not enter a private residence without the owner’s permission except with a court order. Employees may lodge complaints regarding violations of the labor code directly with the Ministry of Labor or through organizations such as their union or the NCHR. The ministry opened an investigation for each complaint.
Labor standards apply to the informal sector, but the Ministry of Labor lacked the capacity to inspect and monitor workplace violations. Authorities struggled to apply consistently all the protections of the labor code to domestic and agricultural workers, due to the migratory nature of workers in these sectors, cultural barriers preventing direct entry into the workplace, and insufficient number of labor inspectors. Labor organizations stated that many freelancing agricultural and domestic workers, cooks, and gardeners, mostly foreign workers, were not enrolled for social benefits from the Social Security Corporation because only salaried employees were automatically enrolled, and optional enrollment was limited to citizens. Maternity leave is not consistent between the public and private sector. Domestic workers face discrimination by nationality in the wages they earn. Although the Labor Code was amended in 2008 to extend certain rights to domestic and agricultural workers, the law required that each group be covered by its own legislation. A regulation on domestic workers enacted in 2009 did not extend to them collective bargaining rights or the right to form an association. To date there is no bylaw which regulates working conditions for agricultural workers.
The government took some action to prevent violations and improve working conditions, particularly in export-oriented factories in Qualifying Industrial Zones (QIZs). The Ministry of Labor placed a special focus on enforcing compliance in the QIZs, where most migrant garment workers were employed. The ratio of labor inspectors to workers or places of employment was significantly higher in these zones than for the general population. The government required garment-export manufacturers to participate in the Better Work Jordan program, a global program implemented by the International Labor Organization and the International Finance Corporation to improve labor standards. All 77 of the foreign-exporting factories required by the government to join Better Work Jordan were active members of the program.
Wage, overtime, safety, and other standards often were not upheld. Some foreign workers faced hazardous and exploitative working conditions in a variety of sectors. Penalties were not sufficient to deter violations. Authorities did not effectively protect all employees who attempted to remove themselves from situations that endangered their health and safety. Labor organizations reported that female citizen workers were more likely to encounter labor violations, including wages below the minimum wage and harassment in the workplace.
On December 2, a fire at a dormitory in South Shouneh (Jordan Valley) killed 13 Pakistani migrant agricultural workers, according to several media sources. A local NGO reported that the dormitory where the workers were staying was built using combustible materials, which aggravated the spread of the fire. The same NGO criticized the lack of safety protections for agricultural workers under the labor law, and reported that many dormitory houses for migrant workers were built using the same combustible materials.
In the garment sector, foreign workers were more susceptible than citizens to dangerous or unfair conditions. Better Work Jordan stated that reports of coercion decreased during the year. Indebtedness of migrant garment workers to third parties and involuntary or excessive overtime persisted. While the labor law sets the minimum wage, according to an international NGO, a substantial portion of the standard monthly minimum wage for foreign workers in the garment industry was used as an in-kind payment to employment placement services for food, accommodation, and travel for workers from their home countries.
Employers subjected some workers in the agricultural sector, the vast majority of whom were Egyptians, to exploitative conditions. According to a domestic NGO, agricultural workers usually received less than the minimum wage. Some employers in the agricultural sector also reportedly confiscated passports. Egyptian migrant workers were also vulnerable to exploitation in the construction industry; employers usually paid them less than the minimum wage, and they lacked basic training and equipment necessary to uphold occupational health and safety standards.
Domestic workers often faced unacceptable working conditions. While domestic workers could file complaints in person with the Ministry of Labor’s Domestic Workers Directorate or the PSD, many domestic workers complained there was no follow-up on their cases. The Antitrafficking Unit at the PSD operates a 24-hour hotline, with operators available in all languages spoken by migrant domestic workers in the country, including Tagalog, Bengali, and Tamil.
Advocates for migrant domestic workers reported that domestic workers who sought government assistance or made allegations against their employers frequently faced counterclaims of criminal behavior from their employers. Employers could file criminal complaints or flight notifications against domestic workers with police stations. Authorities waived immigration overstay fines for workers deported for criminal allegations or expired work permits. During the year dozens of domestic workers from the Philippines, Indonesia, and Sri Lanka sought shelter at their countries’ embassies in Amman. Most of the domestic workers reportedly fled conditions indicative of forced labor or abuse, including unpaid wages and, to a lesser extent, sexual or physical abuse. By law employers are responsible for renewing foreign employees’ residency and work permits but often failed to do so for domestic employees. As a result authorities considered most of the domestic workers sheltered by embassies illegal residents, and many were stranded because they were unable to pay accumulating daily overstay fees to depart the country. The government continued its cooperation with foreign embassies to waive overstay fees for migrant domestic workers who wished to repatriate after a two-year stay in the country, a policy that greatly reduced the number of domestic workers stranded at their embassies’ shelters.